andy Posted April 13, 2016 Report Share Posted April 13, 2016 Maybe someone can give me a hint. We have two outgoing lines at one location. That is two trunks, each one with a separate number. The dial plan points to one of these trunks only. Is there a way two use these lines alternatively for outgoing calls in case one is busy? I didn't really find a way to set this up. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 13, 2016 Report Share Posted April 13, 2016 In your dial plan create another preference, and choose the 2nd trunk in the drop down. For the pattern choose a prefix number like 9* and replacement can be * so if you want to dial out press 9 and a number and it should go out the 2nd trunk. Hope that help. Quote Link to comment Share on other sites More sharing options...
andy Posted April 14, 2016 Author Report Share Posted April 14, 2016 Thank you. That would be a way to go. I would prefer this to happen automatically. Is there something like a fallback function (via the trunk) in case it's not available. Quote Link to comment Share on other sites More sharing options...
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