cheiro90210 Posted March 29, 2017 Report Share Posted March 29, 2017 I have some aastra 6731i that stop working. After reviewing and reinstalling the firmware, I look that the cellphone have a different MAC ADDRESS. Other than the sticker attached to the phone below. How can I change this MAC ADDRESS or how can I fix these phones error Quote Link to comment Share on other sites More sharing options...
Support Posted March 30, 2017 Report Share Posted March 30, 2017 Hi, We, here at Vodia Networks, manufacture and support IP-PBX and phone models attached with it. If you are a PBX customer and are looking for troubleshooting Astra phone with it, please let us know your license key and email ID via private message and we can take a look at it. Quote Link to comment Share on other sites More sharing options...
cheiro90210 Posted March 30, 2017 Author Report Share Posted March 30, 2017 Hi, sorry but I consider it too risky to send you what you request. Quote Link to comment Share on other sites More sharing options...
cheiro90210 Posted March 30, 2017 Author Report Share Posted March 30, 2017 If you can help me I appreciate it Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 30, 2017 Report Share Posted March 30, 2017 I believe support tried to ask you to send the key in a private message. Anyway, we have redesigned the Aastra provisioning from the ground up, you should try version 57.2. Quote Link to comment Share on other sites More sharing options...
cheiro90210 Posted March 31, 2017 Author Report Share Posted March 31, 2017 Find that if I install any firmware version 3 my phone changes the MAC Address in the settings of the phone. Version 2.6.0.2019 works fine. Quote Link to comment Share on other sites More sharing options...
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