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V4 Incoming Calls won't ring OCS


Tron Keefer

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I have a pretty basic setup and following the OCS guide exactly for setting up a Mediation server and trunks. In V3 I can receive inbound calls on an extension and communicator will ring but I cannot place outbound calls. The call will not ring and ends up timing out. If I upgrade to V4 then both inbound and outbound calls work fine but communicator will no longer ring. After searching thru logs the only suspicious thing I could find was in Wireshark. I have a contact registered on an extension to use TCP but the packat would indicate otherwise. I almost seems that the PBX sends to Mediation via UDP and not TCP.

 

 

10.180.235.240 10.180.235.241 SIP/SDP Request: INVITE sip:+17177836195@smed0100301.attgen.lcl, with session description

10.180.235.241 10.180.235.240 ICMP Destination unreachable (Port unreachable)

 

Via: SIP/2.0/UDP 10.180.235.240:5060;branch=z9hG4bK-6699562ce6b54b6f5ddb52062a8c3de8;rport

 

 

What's the difference between V3 and V4 that could cause this behaviour? Am I interpreting this correctly?

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Looking at the wireshark trace on V4 I see this,

10.180.235.240 10.180.235.241 TCP 49260 > sip-tls [RST, ACK] Seq=272 Ack=2311 Win=0 Len=0

 

Like the PBX is trying to use TLS on port 5061. My extension has a registration that looks like this, sip:+1717XXXXXXX@smed0100301.domain.lcl;transport=tcp

 

How can I force it to use 5060? The mediation server can't listen on 5061.

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I got this working. According to http://kiwi.pbxnsip.com/index.php/Port_Setup I set up the SRV records. Well this caused the problem because PBXNSIP is resolving TLS first and I must not have the certificates configured correctly. I removed the _sips._tcp srv record, restarted the PBXNSIP service and it started working. I don't really understand how SRV records work and their priorities and why this stopped working in V4.

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I got this working. According to http://kiwi.pbxnsip.com/index.php/Port_Setup I set up the SRV records. Well this caused the problem because PBXNSIP is resolving TLS first and I must not have the certificates configured correctly. I removed the _sips._tcp srv record, restarted the PBXNSIP service and it started working. I don't really understand how SRV records work and their priorities and why this stopped working in V4.

 

Thanks for the findings & update.

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