andrewgroup Posted November 8, 2010 Report Share Posted November 8, 2010 It would be a great feature to have a email notification whenever a Manual Service Flag is flipped. The notification should include the date/time and the extension that flipped the account. We had a client where only three phones are allowed to access the flag, and the business was closed for an afternoon, and nobody knew, and nobody claims to have flipped the flag.. Any Thoughts? Quote Link to comment Share on other sites More sharing options...
mattlandis Posted November 8, 2010 Report Share Posted November 8, 2010 if it is a really important flag, should it be on a blf on the phone? suggestion. although I'm not opposed to more email notices. Matt Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 9, 2010 Report Share Posted November 9, 2010 It would be a great feature to have a email notification whenever a Manual Service Flag is flipped. The notification should include the date/time and the extension that flipped the account. We had a client where only three phones are allowed to access the flag, and the business was closed for an afternoon, and nobody knew, and nobody claims to have flipped the flag.. Good point, noted. However, you should also be able to get this from the cdre (extension CDR). Quote Link to comment Share on other sites More sharing options...
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