YSJ3010 Posted January 10, 2011 Report Share Posted January 10, 2011 Initial greetings if possible to have the phones ring when the customer is hearing the Initial greetings(now its start when the caller has finished Initial greetings Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 11, 2011 Report Share Posted January 11, 2011 You can load the 2nd greeting (with the number 0). Then the PBX will read that out tentatively while the phones are ringing. Quote Link to comment Share on other sites More sharing options...
McFone Posted January 20, 2013 Report Share Posted January 20, 2013 You can load the 2nd greeting (with the number 0). Then the PBX will read that out tentatively while the phones are ringing. snomONE .1090 need more infos how can i load the 2nd greeting to start the phones ringing from the beginning. The infos in the xml <wavfile0>recordings/acd0_14.wav</wavfile0><wavfile1>recordings/acd1_14.wav</wavfile1></row> and in the gui I change this <wavfile0>recordings/acd1_14.wav</wavfile0> to "0" is not working! thanks Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 20, 2013 Report Share Posted January 20, 2013 Have you tried using the "Initial greetings" this will play the 1st announcement when the users enter the AG What's the call flow? Quote Link to comment Share on other sites More sharing options...
McFone Posted January 20, 2013 Report Share Posted January 20, 2013 Have you tried using the "Initial greetings" this will play the 1st announcement when the users enter the AG What's the call flow? Hi, thanks fro replay no it's working! xml file -> <wavfile1>recordings/acd0_14.wav</wavfile1><wavfile2>recordings/acd1_14.wav</wavfile2></row> change acd0 to "1" and the next announcement to "2" After this changes all the phones and mobiles ring from the start ;-) thanks Quote Link to comment Share on other sites More sharing options...
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