Jump to content

Audiofiles in Auto Attendant


andy

Recommended Posts

1. Once an audio file has been uploaded to the auto attendant, the field for entering the wav file's location stays empty. We have to change our announcement from time to time and it would be useful to see what file is currently loaded.

 

2. I would be cool if the system would convert audio files into 8 kHz Mono, 16 bit file automatically, or even would accept audio files of better quality. The sound quality really could be a little better. No everyone is using analog lines any more.

 

Thanks and Merry Christmas to all.

 

You made a great product so far. Besides of some minor problems it's really working great for our company .

Link to comment
Share on other sites

  • 1 year later...
it would be useful to see what file is currently loaded

plus we can use it to see if there is any open slots to use, sometimes i dont know which one is the next one to upload a greeting to and then add the service flag when needed

 

Yea currently this is a bit difficult to use. In the next major release we try to put more loud speaker symbols (like in the mailbox) in the web interface so people can just click to listen to the prompts.

Link to comment
Share on other sites

  • 3 years later...

2. I would be cool if the system would convert audio files into 8 kHz Mono, 16 bit file automatically, or even would accept audio files of better quality. The sound quality really could be a little better. No everyone is using analog lines any more.

 

I agree. I would like to see larger file size and better audio quality. We had really good sounding voiceovers done for our phone system, but the audio quality has to be reduced significantly in order to upload them.

It would be nice if we could upload them at a higher resolution.

Link to comment
Share on other sites

  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...