moh10ly Posted February 7, 2013 Report Share Posted February 7, 2013 Is there an option for simultaneous call to desk phone and GSM number within Snom One PBX or Phones ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 7, 2013 Report Share Posted February 7, 2013 Yes. If you look into the redirection settings on extensions, you can find the settings for the cell phone inclusion. There you can also select if the user has to answer the phone by pressing a DTMF tone, this avoids the call to roll into the cell phone mailbox. You can also include more than one cell phone, as this is becoming a reality today with many users. And you can select the times when the cell phone inclusion should be done, so that users are not called in the middle of the night. Last not least you can include cell phones also in hunt and agent group calls. Quote Link to comment Share on other sites More sharing options...
moh10ly Posted February 7, 2013 Author Report Share Posted February 7, 2013 Yes. If you look into the redirection settings on extensions, you can find the settings for the cell phone inclusion. There you can also select if the user has to answer the phone by pressing a DTMF tone, this avoids the call to roll into the cell phone mailbox. You can also include more than one cell phone, as this is becoming a reality today with many users. And you can select the times when the cell phone inclusion should be done, so that users are not called in the middle of the night. Last not least you can include cell phones also in hunt and agent group calls. Is this feature available in all snom products, Snom one PBX, Snom Phones, and Snom one mini PBX? thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 7, 2013 Report Share Posted February 7, 2013 The phones have nothing to do with that, except that you can control the redirection through the phone user interface (when using plug and play with the PBX though the menu button). snom ONE mini includes it, as it includes the snom ONE software. However there are differences between the version that is shipped with the mini (version 4) and the current version, which is version 5. Version 4 also includes cell phone inclusion, but not to the extend that version 5 does. Quote Link to comment Share on other sites More sharing options...
moh10ly Posted February 8, 2013 Author Report Share Posted February 8, 2013 The phones have nothing to do with that, except that you can control the redirection through the phone user interface (when using plug and play with the PBX though the menu button). snom ONE mini includes it, as it includes the snom ONE software. However there are differences between the version that is shipped with the mini (version 4) and the current version, which is version 5. Version 4 also includes cell phone inclusion, but not to the extend that version 5 does. Thanks a lot, this seems to be enough for now Quote Link to comment Share on other sites More sharing options...
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