Jump to content

Voicemail with CallExtension dialplan not working


viptelekom

Recommended Posts

Hello,

 

I have the following problem:

 

I have extension 1000000 ( dial plan 300 is a speed dial for this extension ).

 

If i enter from phone the call forwarding, then i can dial this number from outside ( by sip uri ), and the forwarding is working fine.

 

MY GSM Phone -> call +1234124352342 -> ring my extension 1000000 ( based on sip uri ) -> my extension rings +1-800-0000000, and the call is connected well.

 

If i try to call the 300 to reach the extension 1000000 i get into someone's voicemail menu, which is strange, as my extension, and also the extension 1000000 has voicemail turned off.

 

What i need now is to call someone else's extension within the same dial plan by speeddial ( Call Extension ) if the extension is busy.

 

Please help me find a solution.

Link to comment
Share on other sites

Extensions with more than 6 digits are considered telephone numbers. That means that they are considered to start with a + sign and have a country code and possibly also a area code in front of it.

 

Consider giving the extension also a short alias name with less than 6 digits.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...