voipguy Posted April 2, 2014 Report Share Posted April 2, 2014 Hi, Feature request - "Maximum call duration:" per Domain, not Global like it is now. Thanks Quote Link to comment Share on other sites More sharing options...
Vodia support Posted April 6, 2014 Report Share Posted April 6, 2014 You can use the calling card account and distribute credits for outbound calls. Quote Link to comment Share on other sites More sharing options...
voipguy Posted April 7, 2014 Author Report Share Posted April 7, 2014 We have a hosted license. We have a mix of residential and business customers. All of our packages are "unlimited" talk time. Some of our residential customers like to call their spouse and stay on the phone after they have both fallen asleep - yes this happens a lot. We have the global setting "Maximum call duration:" set to 3 hours so it kills those types of calls but then our business customers in other Domains need longer call times. Using your method I don't think would even work - wouldn't the global setting "Maximum call duration:" set at 3 hours kill a call at the 3 hour mark even though you might have added outbound credits for a certain account? I think it would. Plus we don't use calling card accounts. Anyways that's not a solution for us or most other people that use this software, were not going to start developing some method of calling card accounts and distribute credits. We have been using the software from ver2 onwards and more and more of the "Global" settings have been moved into the "Domain" settings which makes the software more powerful. Please add my feature request to the wish list. Thanks Quote Link to comment Share on other sites More sharing options...
hosted Posted April 7, 2014 Report Share Posted April 7, 2014 yea, this would be a nice feature. I send the request! Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 9, 2014 Report Share Posted April 9, 2014 Hmm. People falling asleep while talking. Welcome to flat rate. How about adding a "snoring detection" . But seriously, adding this setting on domain level is relatively simple. Maybe we just get this behind us. Quote Link to comment Share on other sites More sharing options...
hosted Posted April 9, 2014 Report Share Posted April 9, 2014 add one more setting above 8 hours also. like 10 reason being we have a couple customers who stay logged into a dialer through their PBX. good reason to have it per domain. dialer/call center company long calls normal office 2 hour limit. Quote Link to comment Share on other sites More sharing options...
voipguy Posted April 9, 2014 Author Report Share Posted April 9, 2014 add one more setting above 8 hours also. like 10 If you don't want to wait for Vodia to add in the 10 hour setting I'm pretty sure you can do it via editing the web page and adding in the 10 option. I remember from back in the day when I needed longer time options for an ACD and Pradeep said you could just edit the web page and the software will use that new time setting. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 15, 2014 Report Share Posted April 15, 2014 There is actually already a limit of the call duration on user-level, not domain level. Though it seems that it is not used consistently through all different call types, it seems to be used for outbound calls. I think it was originally introduced to keep paging relatively short, in case that someone was unable to hangup during paging. I guess we should not tough this part at this point. The maximum call duration that we are talking about in this thread must be a hard limit, accessible only to admins on system level. Whatever the tenant is doing can only make it shorter, but never longer. Quote Link to comment Share on other sites More sharing options...
voipguy Posted April 15, 2014 Author Report Share Posted April 15, 2014 Hi Vodia PBX, So can you add this feature to the PBX? The limit your talking about doesn't help us at all because it's only if the customer makes a outbound call, we need a Domain Maximum call duration to control inbound & outbound. Thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 15, 2014 Report Share Posted April 15, 2014 We have added the setting for the domain. If you want to try it out, send me a private message with the operating system that you are using. Quote Link to comment Share on other sites More sharing options...
voipguy Posted April 15, 2014 Author Report Share Posted April 15, 2014 Awesome, thanks!! Quote Link to comment Share on other sites More sharing options...
Carlos Montemayor Posted September 2, 2014 Report Share Posted September 2, 2014 Hi, I am also interested in this feature. I am currently using a hosted system, version 5.2.3 and I can see the limit for the Global System (all domains) and also per extension, but not for a domain. Am I not looking in the right place? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 3, 2014 Report Share Posted September 3, 2014 It is currently on the sysadmin level when you edit the domain. Quote Link to comment Share on other sites More sharing options...
Carlos Montemayor Posted September 6, 2014 Report Share Posted September 6, 2014 Got it! Thanks! Quote Link to comment Share on other sites More sharing options...
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