McFone Posted August 28, 2014 Report Share Posted August 28, 2014 Hi, is this to configuration with snomONE with different phones like snom, yeahlink and polycom When someone call a monitoring phone we want to see the caller id. One Example When someone call secretary's phone, the boss want to see the caller id and decide to pick up or not. Now we can see only via BLF the LED Status green, red etc without caller ID's this is similar for extension or groups etc. snom forum https://forum.snom.com/index.php?showtopic=12094 thanks Quote Link to comment Share on other sites More sharing options...
Vodia support Posted August 29, 2014 Report Share Posted August 29, 2014 2 solution here is to do an attendant transfer to the boss or include both the boss and the secretary in a hunt group utilizing the "From-header" feature which allows you to see the calling party or the calling number and group ect however BLF is just used for monitor and will not display caller ID. Quote Link to comment Share on other sites More sharing options...
McFone Posted August 29, 2014 Author Report Share Posted August 29, 2014 Hi, We setup a huntgroup only with one phone "Boss" and in the secretary account we try this setting and monitor via BLF the secretary phone. "Include following extensions when this extension is being called:" and set the hunt group extension as extension where the boss phone is inside, this is not working ;-( A direct call to the huntgroup is working For a huntgroup we must set the extension number for this group to the secretary number and for the ANI of the secretary the huntgroup number ?? Is this your solution thanks Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 3, 2014 Report Share Posted September 3, 2014 The "Include following extensions when this extension is being called" is a mini-hunt group that comes with every extension. There you can include other extensions, but not other accounts like hunt groups or ACD. It is meant for very simple key-system like deployments (e.g. home) where even a hunt group would be too challenging for the user, Quote Link to comment Share on other sites More sharing options...
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