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Service flag with after hour greeting


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#1 asealy

asealy

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Posted 04 November 2014 - 08:57 PM

We have recently install and set up pbxin our office. I am trying to set up an after hour greeting for our office , how would I do this? Do I create a IVR Code and add the recording and point the IVR mode to the night service? We are not using Auto Attendant at the moment



#2 Vodia support

Vodia support

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Posted 05 November 2014 - 01:37 PM

Hi, You can use the AA or create a new  one which is a bit more flexible when recording a message and has a lot more options then an IVR. 

 

Try the following. 

 

1. Create a new  AA

2. Record your message and make sure to include in your message that the users can press 1 to leave a message in the GM "general mailbox"

3. Add the extension or the VM under the "direct destination" and add a 1 in the user input.

 

Now you can add your new AA account under the service flag number.  






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