We have recently install and set up pbxin our office. I am trying to set up an after hour greeting for our office , how would I do this? Do I create a IVR Code and add the recording and point the IVR mode to the night service? We are not using Auto Attendant at the moment
Service flag with after hour greeting
Posted 05 November 2014 - 01:37 PM
Hi, You can use the AA or create a new one which is a bit more flexible when recording a message and has a lot more options then an IVR.
Try the following.
1. Create a new AA
2. Record your message and make sure to include in your message that the users can press 1 to leave a message in the GM "general mailbox"
3. Add the extension or the VM under the "direct destination" and add a 1 in the user input.
Now you can add your new AA account under the service flag number.
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