Jump to content


Service flag with after hour greeting

  • Please log in to reply
1 reply to this topic

#1 asealy



  • Members
  • Pip
  • 6 posts

Posted 04 November 2014 - 08:57 PM

We have recently install and set up pbxin our office. I am trying to set up an after hour greeting for our office , how would I do this? Do I create a IVR Code and add the recording and point the IVR mode to the night service? We are not using Auto Attendant at the moment

#2 Vodia support

Vodia support

    Advanced Member

  • Administrators
  • PipPipPip
  • 959 posts
  • Gender:Male

Posted 05 November 2014 - 01:37 PM

Hi, You can use the AA or create a new  one which is a bit more flexible when recording a message and has a lot more options then an IVR. 


Try the following. 


1. Create a new  AA

2. Record your message and make sure to include in your message that the users can press 1 to leave a message in the GM "general mailbox"

3. Add the extension or the VM under the "direct destination" and add a 1 in the user input.


Now you can add your new AA account under the service flag number.  

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users