Rogier

Does anyone have experience with doorintercoms which works best with pbxnsip ?

Could you please reply on this

Where can I Downlaod the latest version ? I understood that it also should be possible after forking to divert a call back to the extenios on the PBX. How does this work and is this already in this beta version ? (similiar to twinning on avaya ip office) Thanks

Hi, Does anyone know if the Linksys SPA941 provide an auto answer functionality, which is often used in contact centers ? I found an auto answer function for paging, but that is not what I am looking for. Any suggestions ? Thanks

No we are using 3.3.1.3177. What do you mean bij log in and log out, do you mean *70 and login with the agent extension and than log in by *64 ? Thanks

Today I saw this problem again. It looks like the first person waiting blocks the queue, after he hangs up, calls were routated again. I further have tested this, bij disconnecting a call, then the second one waiting was routed. It looks likes this happens when all agents are in a call, and there is a waiting queue. / there a three accounts logged in via hot desking and about zes accounts mentioned in the agentgroup/ Any suggestions ?

I use kind of the same set up : - Contact center phones (snom) are registered on the extensions 2xx - Agents login by hot desking with extensions 7xx - The 7xx accounts are in the agentgroup. This afternoon I had the problem that callers remain in the queue, altough the agents were free. I took a while and then with a few minutes between them calls were send to the agents. Waiting time was more than 10 minutes Settings 'longest idle first' and 'furthermore no redirects. One agent was calling outbound at the moment, but was till hot desked. Any idea what went wrong, do we stille need to use *64 ? Thanks 3.3.1.3177

Can you advise on which dect systeem to use on PBXnSIP including repeaters ? I am looking for a stable product which can handle 6 to 8 channels at the same time and a number of handsets and that was tested with pbxnsip. For normal puposes Siemens Dect (eg 470IP /301d) is working fine, but you'll need a repeater for each base and that can only handle two calls. thanks

After a clean install of the pbx it works. Thanks

Ok, I will tommorow first reinstall this test PBX, if this won't work I will send you the details. I just tried another PBX and it works directly. Thanks

Tried this but it didn't work. If I choose reset after configuring the settings, the phone starts up with no config data at all. Any other suggestions ? When I manually go to the update url - http://xx.xx.xx.xxx:8282/provisioning/snom320.htm and log in with the information I also put in the phone, I see the following files: <?xml version="1.0" encoding="utf-8" ?> - <setting-files> <file url="http://xx.xx.xx.xxx:8282/provisioning/snom_3xx_fw.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_3xx_phone.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_3xx_fkeys.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_web_lang.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_gui_lang.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/tftp/snom_320_custom.xml" /> </setting-files>

Yes, I followed these steps but without result. After the reboot the SNOM Displays Prov Request Attempt : 20 and counting down

I am step further, programmed [speeddial] *87 on one of the funtion keys and that works. Only problem is that if i use this I'll get all unconnected calls, also internal calls. I want to use this for several huntgroeps and preferable one key for more huntgroeps. Of course only the calls where the phone is a member of the huntgroep should be pciked up Please help

Regarding SNOM360 and pbxnsip 3.3.1.3177 Is it posibble to configure an one the funtion keys to pick up a call of a certain huntgroep. Assume the user is in the 2nd or 3rd stage, but sees that a colleque is busy and wants to pick up the call. I understood it can be done by *87[extension or huntgroep] . But can you also preconfigure that under a funtion key and how ??? thanks

Hi, Using version 3.3.1.3177 and SNOM320 I am trying to use the PnP mode for WAN. filled in the required info in the webinterface of the SNOM320, the phone is rebooting but gives the message: Prov Request Attempt : 20 (19,18,17 etc) In the end the phone is not provisioned. Can you please advise what I am doing wrong