NickSeville

Hello, I'm having a problem when I dial numbers from a SNOM 300 handset. The firmware on the handset is version 8.7.3.19. I have to dial the numbers very quickly. If there is any delay in dialling the numbers, it never connects and a message comes on the handset display "disconnected network". If I dial the numbers quick enough, they always connect fine. The SNOM ONE version is: 4.5.1.1107 (Zeta Perseids). Is there a setting somewhere on the handset or PBX which can extend the time to dial numbers before it times out? Let me know if you need more ifno on this issue. Thanks, Nick

Hi there. Many thanks for your help on that. Should have realised myself I guess. The Pattern 141* then replacement 141* worked just fine for UK. The country code thing wasn't an issue even though the PBX has our country as +44 Cheers, Nick Gonet

Hello, I am trying to find a way to use the UK "141" number withheld function on our SNOM ONE PBX. This is because the trunk i'm using cannot accept caller ID blocking or presenting the word "unknown" for example. The only way to withhold your number on this particular trunk is to add "141" before number dialled. If I want to be able to dial "141" before each number to withold the caller id manually how do I write this in the dial plan so this can work. At the moment, if I dial a number (07848004604) as withheld (14107848004604) it is "not found". Looking for what to put in "pattern" and "Replacement" fields. Cheers, Nick Gonet