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bruce

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  1. I guess I'll close this thread with the following thought. I just got off the phone with snom/vodia and must say I'm completely put off by their business tactics. I have a server about to go down and they cannot offer any way to transfer my license to a different mac address UNLESS we pay to upgrade. That is some really bad customer service right there. I'm now left trying to justify the cost of upgrading just to deal with this. I can't even move the NIC since it's legacy PCI. Totally dissatisfied customer.
  2. Well im still on 4.5, with a snom blue license. So I should have no issue once I actually install the correct version now?
  3. *insert cursing here* Cannot believe all this was due to a license issue. And I only noticed it because I happened to look at one of the text files buried in the snomone dir. THanks for all the help. Bruce
  4. So more information. I was poking around and as it turns out when you restore your license doesn't come over. So I put in our license key. All extensions are now showing up as not licensed and still cannot register.
  5. tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 1564/pbxctrl tcp 0 0 0.0.0.0:5060 0.0.0.0:* LISTEN 1564/pbxctrl tcp 0 0 0.0.0.0:5061 0.0.0.0:* LISTEN 1564/pbxctrl tcp 0 0 0.0.0.0:389 0.0.0.0:* LISTEN 1564/pbxctrl tcp6 0 0 :::443 :::* LISTEN 1564/pbxctrl tcp6 0 0 :::5060 :::* LISTEN 1564/pbxctrl tcp6 0 0 :::5061 :::* LISTEN 1564/pbxctrl tcp6 0 0 :::389 :::* LISTEN 1564/pbxctrl udp 0 0 0.0.0.0:57260 0.0.0.0:* 1564/pbxctrl udp 0 0 0.0.0.0:50368 0.0.0.0:* 1564/pbxctrl udp 0 0 0.0.0.0:5060 0.0.0.0:* 1564/pbxctrl udp 0 0 0.0.0.0:69 0.0.0.0:* 1564/pbxctrl udp 0 0 0.0.0.0:39894 0.0.0.0:* 1564/pbxctrl udp 0 0 0.0.0.0:161 0.0.0.0:* 1564/pbxctrl udp6 0 0 :::5060 :::* 1564/pbxctrl udp6 0 0 :::69 :::* 1564/pbxctrl udp6 0 0 :::51935 :::* 1564/pbxctrl udp6 0 0 :::34826 :::* 1564/pbxctrl udp6 0 0 :::161 :::* 1564/pbxctrl unix 2 [ ] DGRAM 6602 1564/pbxctrl Ip of phone is explicitly allowed so its not being blacklisted.. 192.168.1.228.2048 > 192.168.1.188.5060: [udp sum ok] SIP, length: 393 CANCEL sip:100@192.168.1.188;user=phone SIP/2.0 Via: SIP/2.0/UDP 192.168.1.228:2048;branch=z9hG4bK-lkiuetlkl4em;rport From: "Bruce Markey" <sip:100@192.168.1.188>;tag=hgg0cykxhj To: <sip:100@192.168.1.188;user=phone> Call-ID: 3c2670553252-3omuupi3eb9o CSeq: 1 CANCEL Max-Forwards: 70 Reason: SIP;cause=487;text="Request terminated by user" Proxy-Require: buttons Content-Length: 0 Thats what a -vv tcpdump shows me. Still no registration.
  6. IFconfig is exactly like the old. I can verify that working. 1 external interface with gateway, 1 internal with no gateway. That works. route is correct. Default route goes out where it should. Verified all internet connectivity. I actually totally removed iptables just to get that out of the way. I did a tcpdump on port 5060 testing with 1 phone to see if it registers. 09:35:19.933261 IP 192.168.1.228.2048 > 192.168.1.188.sip: SIP, length: 657 09:35:23.943406 IP 192.168.1.228.2048 > 192.168.1.188.sip: SIP, length: 657 I see the phone ( 228 ) communicating with the snom server ( 188 ) but it will not register.
  7. I thought the same thing. Iptables is accept on all. Resolv.conf is set to same dns servers as old server. I can get everywhere on the internet. What I did find out is. If I do a tcpdump on the external interface and click register its nothing. Its almost like snomone cannot see the interface. I have completely removed the trunk and re set it up. In addition I thought it might be an issue with using Debian 7 since it just came out. So I reverted back to debian 6. Same thing. That's where I'm at now. Thanks Bruce
  8. We've been running Snomone one on a physical server now for about 2 years with no issues. It's running under ubuntu 10.10. I've needed to migrate this to a new server and to upgrade the version of snomone to the newest. So. I've run up a Debian 7 under VMware. Installed the newest version of snomone as per instructions on the wiki. I backed up my config on the old server, imported to the new. Everything came right up. We run dual nics, one internal one external just fyi. Tried to migrate over and our voip trunk will not come up. Constantly gets a 408 error. Upon some more testing found out that running tcpdump shows that when I click register in the admin interface I get 0 traffic on my external nic, hence its not even trying to register and im getting a 408. Am I barking up the wrong tree here trying to get this to run in a vm? Is there something with snomone that I have to set different to make it work. I've verified all network level stuff and it all works. Same settings throughout. The only difference is a new version of snom and the fact that its in a vm. Any help here would be appreciated. Thanks Bruce
  9. Matt Is that available or going to be? I've been fighting with this issue for a bit now. To be able to have a small app that shows who's on what line etc. Thanks Bruce Markey
  10. Lights could work but I'd like to able to see who is on with who. Would make things easier for us dealing with calls. PAC? Thanks Bruce
  11. Not sure if there is an easy way to do this so I thought I'd ask. We have maybe 6 guys on the phone all day. None of can see one another so its hard to know when one of them is on the phone. Now you can log into the web interface and see the Currently Active Calls. This way we can see what extension is on the line. I'd prefer that not everyone was logging into the web interface. Also it's a bit unwieldy to always have to flip over to a web page to view calls. Is there a widget of any kind that anyone has come across that can be kept open and will poll for current calls? Looking for suggestions. Thanks Bruce Markey
  12. I just slapped myself in the forehead. Sheesh. Thanks Bruce
  13. Currently even when we are on the phone and a new call comes in it rings in our ear. Is there a way to disable this? We are all part of a hunt group. What I'd like is for it to ignore an extension if that person is currently on a call. Thanks Bruce
  14. I searched through the forums and didn't see anything specifically concerning this so I figured I'd ask. I'm hoping it's something simple. We have 4 pstn lines through a FXO box and a 4 line SIP trunk. Whenever we get voicemail it sounds great when checked from one of the SNOM phones in the office. But, if you check it from any other phone, or you try to listen to the file sent to your email you cannot hear it. Even with volume all the way up its barely audible. The only thing I have not tested is whether or not there is a difference whether the call comes in on our SIP trunk. All incoming come in over the pstn, and we try to keep the SIP for outgoing only. All calls sound normal. I did see that there is no "setting" for this persay, but maybe someone could point me towards the next step with this problem. Most of our guys check their VM from outside, mostly in email, and this is becoming a problem. Thanks Bruce
  15. After all that, yes I went that route, no pun intended. dual nics 1 live. Everything works. So much easier this way. Home extensions work, softphone on cell works (although not over 3g). Thanks again for all the help. Bruce
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