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ahennis@voicespring.net

Member Since 22 Nov 2014
Offline Last Active Aug 03 2017 07:32 AM
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Topics I've Started

Cant create dial plan with ( or ) characters

07 July 2017 - 01:17 PM

This bug seems to have been around a long time. I have seen it on versions 5.4.0 up to 57. It is more cosmetic and does not really cause any problems as far as I can tell.

 

I can't create a new dial plan with right or left parentheses ( or ) as well as right or left square brackets [ or ]. After you create the dial plan you can edit the name and add parentheses or square brackets.

 

Example I can't create a new dial plan with the following name

 

Standard 217 Without International (Level3 E911)

 

But I can create a dial plan called

 

Standard 217 Without International Level3 E911

 

then edit it and add the ( and ) so it looks as follows

 

Standard 217 Without International (Level3 E911)


Service flags on Grandstream gxp2160

13 June 2017 - 03:56 PM

I have a Grandstream gxp2160 running firmware 1.0.8.47. I can't get a service flag programmed on a button to work? Do service flags on Grandstream phones work with the PBX?


Trunk Custom Headers

12 June 2017 - 03:15 PM

We are using custom headers in our trunks with the To header set up as follows.

"{domain-display}" <sip:{if clip true}anonymous@anonymous.invalid{fi clip true}{if disa true}{ext-ani}@{domain}{fi disa true}{from-ani}@{domain}>

We need to change the "{domain-display}" part based on the outbound ANI of the extension making the call or some other custom field that can be configured for each extension. I do not see any other variables we can use to replace {domain-display} with to make this happen.

 

We can't use {ext-display} because each extension has the users first and last name configured. It would be great if there was a field for each extension that could be populated with this a value that set a variable that could be used in the custom header, something like {ext-CNAM}. If an extension's CNAM field were set to "Company 1" the {ext-CNAM} variable would "Company 1" If a different extension on the same domain had its CNAM field set to "Company 2" the {ext-CNAM} variable would "Company 2"

 

In he custom header below if an extensions CNAM field is set, whatever value was in the field would be used otherwise processing will continue and the {domain-display} variable will be used.

{if ext-CNAM isset}"{ext-CNAM}" "{domain-display}" <sip:{if clip true}anonymous@anonymous.invalid{fi clip true}{if disa true}{ext-ani}@{domain}{fi disa true}{from-ani}@{domain}>


Web interface and Vodia phone app.

02 June 2017 - 01:00 PM

Running Vodia v58.

 

There is an app that you can download from Vodia that when run brings up the web site. It looks like this app just takes your user credentials and log you in as a user on the PBX web page. I logged into the PBX using Chrome from my phone and got the same user interface I get when I use the app.

 

My question is Does the app just make it easier to log into the web page from your phone?


Recording auto attendant messages

26 May 2017 - 01:47 PM

I have many customers complain that it is very cumbersome to record prompts for the auto attendants.

 

It is easy to dial *98xxxx to record the first prompt but recording the 2nd, 3rd, 4th and 5th prompts is painful. There is no way to listen to the message or rerecord it. The only way to listen is to activate the message. All this requires involvement from our support team because the customers don't have access to the PBX.

 

It would be nice if recording the messages would allow you to review the message and rerecorded it. Can't it work like recording your first VM message where you can listen to the recording, rerecord and then save the message when you are satisfied with the recording?

 

It would be even better if anywhere you can record audio prompts such as Agent Group, Auto Attendant, Voice Mail, etc. you could record, review and save the recording.