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voltier

Member Since 29 Dec 2015
Offline Last Active Jul 12 2017 02:12 AM
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Topics I've Started

Documentation for Pickup Group / Call Back (ACD)

11 May 2017 - 07:30 AM

Hi Devs/Admin,

 

With the release of 57.0, can you point us in the right direction in terms of how to use some of these features. I found Pickup Group under buttons but it isnt exactly intuitive to figure out how to use. Same thing with the Call Back function within ACD. Possibly if you can provide a sample tied to a scenario, that would be great.


Rest API Session Key Expiry time

26 April 2017 - 08:40 PM

Anybody know how long is it before the session key times out or expires?


"reboot selected accounts" broken

17 April 2017 - 04:48 AM

Since upgrading to version 57 (from 56), it appears the ability to reboot phones via the console no longer works. 


webcdr/mongodb DTMF max array value

12 April 2017 - 07:27 AM

Anybody know what the maximum number of objects are in the new DTMF array? (v57)


Scheduled Announcement

20 March 2017 - 11:17 PM

Hi,

 

I was just looking at Vodia's site and it appears scheduled announcement is possible. That being said i cannot find how from the portal. Any idea how this can be done?

 

e.g. We want to page that the store will be closing at 6pm etc.

 

Is this something available from a specific firmware version onwards?