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karim.makki

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  1. Hi everyone, I recently upgraded a SnomOne 4.3.5021 to 4.5.0.1090 Epsilon on a Debian system I was using it for two domains with a Green licence. There was a problem with the version 4.3.3981 which prevented the first domain to emit calls when a second domain was created. In fact the sip username used for the hash authentication in the invite was the username of the second domain, even when passing calls from the first domain. The way to bypass this bug was to set the field "Remote Party/Privacy Indication" to "Remote Party ID" This bug was fixed in the newer versions (i tested up until 4.3.5021) but it reappears in the Epsilon version. The solution is again to set the field "Remote Party/Privacy Indication" to "Remote Party ID" Regards
  2. Hi Broz, Thank you for your response, i will try to test this on a test platform. Meanwhile, Snom have released the new 4.5 versions, and as i saw on these versions we can assign a custom ringback tone to hunt groups. Did the upgrade today, and all incoming calls were failing lol So i was in the obligation to roll back to 4.3-5021 Will try again this evening to see what was going wrong
  3. Otherwise, i don't know if you were suggesting this earlier, but i could replace the global ringback.wav by the customized one, then i could redefine a customized ringback for each extension which would be the default renamed ringback.wav file Do you think this would work?
  4. In fact the global scenario is as follows: - Someone calls the general number of the office, and arrives on an auto attendant - Dependant on the time of call, the AA redirects the call to a message stating that the office is closed, or make the call ring a group of phones. - If the call is reveived during open hours, the caller should be hearing a message telling him that the call will be treated shortly. At the same time, the phones should be ringing. The scenario i managed to configure is the same as above, only with one exception. The "Your call will be treated shortly" message is played, then the phones start to ring. So this actually increases the waiting time of the caller (the message is approximately 25 seconds long). This is why i thought of having a custom ringback tone on the corresponding hunt group.
  5. Hi again, I tried both <rf> and <rb> with the customized ringback tone in the corresponding xml of the hunt group, but when i call the hunt group i always have the normal ringback and not the one specified in the xml file.
  6. Hello, in fact the cusomized ringback should be applied to the hunt group. should i try to add the RF to the corresponding hunt group under the hunts directory? Thanks
  7. I tried searching for the RF in the users xml files, but i only have the following values: <alias> <ani> <dial_plan> <domain> <epid> <id> <type> i couldn't find the RB value neither on the domain xml file should i define the RF value in the corresponding extension? if so, could you explain to my the syntax to use please? Thank you
  8. So there is no other way to do it? i will try to suggest this to the customer to see if it's acceptable. Thanks
  9. Hello, In fact to do this scenario, i was able to configure it via the Auto Attendant. But our customer wishes that the phones should ring at the same time the caller is hearing the message. Thank you
  10. Hello, Thank you for your reply. In fact the Auto Attendant initially reveives the call, and then redirects it to a hunt group in function of the time of the day. I have already defined the corresponding messages to play on the AutoAttendant, but if i define the redirection destination, it doesn't play the message before redirecting. that's why i thought of changing the ringback tone. Best wishes for 2012
  11. Oh btw, i forgot te specify that i'm running a SnomGreen version 4.3.0.5021 (Linux) Thanks
  12. Hello, I was wondering if it's possible to specify a custom ringback tone on hunt groups. I've been trying but i couldn't get it to work. In fact even if i specify one extension in the hunt group, and on that extension i configure the custom ringback tone, when calling the hunt group it doesn't work. but when calling the extension directly, i have the customized ringback. Any ideas? Thank you and happy holidays
  13. Hello, In fact for the SnomOne to be able to support name lookup for outbound calls, it must be configured in the snom_3xx_phone.xml file, accessible from "Web page control" in the admin menu. The lines that must be present are the following, in the section "mobileTelephoneNumber</ldap_number_attributes>": <ldap_server>{ip-adr}</ldap_server> <ldap_port>{ldap-port}</ldap_port> if {ip-adr} and {ldap-port} are not there, the phone would not be provisioned with ldap server (which is the SnomOne) Regards, Karim Makki
  14. Nevertheless, it works on a Snom821 using firmware version 8.4.31
  15. Hello, Thank you for your reply. I tried to search to verify if the LDAP was enabled or not on the IPBX, but couldn't find it anywhere. Would you please indicate where i could find the option to enable/disable LDAP? Thanks, Karim Makki
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