hi guys
I'm setting an agent group and every thing seems to be working will but for the recording of customized greetings, I followed the instructions by dialing *98 + the
group number + * + the announcement number, what is happening is I'm getting the announcement "please record your greeting after the tone" after dialing *98 and before I finish entering the group number
Also the same problem goes for recording customized greetings for any other extension, so lets say i want to record greeting for the Ext. 211 using Ext. 212 acording to the manual I pick up the phone registered to Ext. 212 and dial *98211* and I'll be able to do that, but what is happening is after calling *98 the system pickup and start asking to record greeting for the Ext. you are dialing from
Please Help,
thank you