gcitech

I've held the reset button in excess of a minute and the FX0 lights never come on or flash or anything. Should it take longer than 60 sec for this to happen?

Not trying to hijack your thread, but I also have a white cs410 (but mine has two ethernet ports on the back. 1 WAN and 1 LAN). I also did a firmware update to version 3.3.1.3177 and it worked fine. I then proceeded to update the MSP as per the cs410 wiki from the pbx website and after it finished I can no longer get into the device. You're not the only one man.....I wish we could get this resolved. I too have a difficult time believing there is nothing that can be done at this point. Such is life I guess.

I have the configuration saved from before when it still worked. Can I just do a factory reset then upload the new configuration and image? If so, how do I do a factory reset? Thanks.

The run light is solid. I called the analog line, the box answers but with a series of tones (no voice prompts). I tried entering *#ipadr# at that point and nothing seems to happen. Any other thoughts? Thanks.

I successfully updated the firmware to version 3.3.1.3177. After that I updated the MSP. I guess something went wrong in this stage because I can no longer log into the web interface. I'm not sure if the IP address has changed or what. I've tried to do a factory default reset by holding in the reset button but it hasn't worked yet. I've looked at the DHCP table for my router and the cs410 is not pulling an IP address so I guess it still has a static one assigned to it internally. Does anyone have any advice? Thanks in advance.