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Vodia Telephone System

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  1. Can you please turn on the stand alone mode. In the app settings, under Sync page, you will find the standalone mode, you can turn it on. This mode is not recommended because it will not use the android native dialer anymore (with all the benefits), but just to find out if that is causing the issue? Thanks.
  2. Is it in speaker mode or normal mode when they hear the echo? Which make and model is the Android device? What version of the app are we talking about? Also, when you are in a call, is the native dialer being seen on screen (our app now uses the native dialer) or the app specific dialer is being used? Thanks.
  3. That's strange. What phone model is it and what version of the app are you using? Can you please send a screenshot of the active call that shows the call control buttons including hold etc. If not here, you can open a ticket with us for more info to share. Thanks.
  4. Yes you can also do that. Put the call on hold. Then you can make the next call to tell them there is a caller who wants to talk to you for example. Then when you do the tranfer, choose the held calls list to tranfer to and transfer to the previsouly held call. Thanks.
  5. With the native dialer we use now, it does not have any extra features or buttons like transfer. That's why for other features, you have to switch back to the Vodia main app (either by pulling down from the top and clicking on Vodia call OR clicking on the vodia icon or from the tray, which ever suits you). From there you can press the transfer button and then transfer. Thanks.
  6. It has been back ported, the new version of 68 should have it. Thanks.
  7. The new release 5.0.15 has been released. It should be available on the playstore in a few hours or so. It should fix the problem and some other improvements. Thanks.
  8. Can you please put in a ticket with Vodia so that we can share some information before we can suggest a possible solution. We may even need to do a screen share. Usually though the problem from Teams to Vodia side is the Teams route, which is a regular expression and depends on what you want. But for testing you could set it to .* for all numbers and also it seems to propagate after an hour or so after saving, so you can't immediately test the route setting. Thanks.
  9. Can you please open a ticket with us, so we can look at it in more detail. That is certainly not the general behavior that others are experiencing. We may have to do a screen share to see this problem and understand it. Thanks,
  10. Well many people are using it and they mostly use it as an extension as it was intended. Even with putting the DID there works well (maybe just the cosmetics may not look so good in case you name the accounts as DIDs), but by no means will anyone call it half baked, definitely people who are are using it and happy with it. Can you please tell us the remaining list wrong or not implemented?
  11. Unfortunately it can't be done with the simple settings. If we do it, it will have to be done in code.
  12. For manual flags in 68, yes you can. Just make sure the setting "Extensions that may change status" has the extension that is making the change. Also, because of status update issue on 68, the update does not happen live. So when you change the status on 68 for a manual service flag, can you leave the screen and come back to see the status change. In the next version, we may find a work around for that.
  13. Like iOS, it will show status but not be changed with a click. That changing API is simply not there in 68.
  14. A new update 5.0.6 should be available within a day or so. It has the service flags control when permitted. It is under settings.
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