Kostya

Hello everybody, Now I am testing the following version for multi-tenant solution: Software-Version: 5.1.1 (Debian64) Build Date: Aug 17 2013 07:21:05 License Status: snom ONE free (Trial for multi-tenant) And I experienced with some dificulties: the first one - it is inpossible to "Create Bulk Account (Import CSV)" (if I need to migrate or merge previose domains or units); secondly - the made extenitions are in inactive status (I did not find where can I switch on the status); the third one - if I in a domain, that is not obveuse which domain I am serving right now; I have to "Switch to Admin" and after that I see the domains. Probably, that is a quethion of habit only. Where can I get some manual how to cope with all these items? Thank you in advance.

Hello guys, I have already activated Snom ONE v.5.1. Now I am going to test multitennant mode. I generated the trial License for 5 domains for this purpose. Would you tell me, is it the same method to activate the licence? I have to go to "Settings -> License" and put the number to the line? Thank you. oh, Sorry, I have already found ho to do this.

Thanx.

Thank you for letting me know.

The reason why I am asking is that I had a lot of hackers calls, the souroce of which were easy to recognise and block. Also, you made a pretty sweet logging, which allows to save the system log file somwhere at the file system. Is it possible to make the same feature for call logs? Thank you.

Oh, thank you for the answer. But, you know, IE10 has much more issues than IE9; and does not show some pbx snom web pages as well. I am using another browser. Thank you.

The Internet Explorer 9 (IE) does not show some WEB pages of snomONE v.5.1.0 (i.e. "Current Domains"; "Call Log"; "IP Access Control" and etc.) Please advise where should I kick the IE to show correctly everything. Thank you.

Yes, it is.

Hi, I upgraded the version recently. It looks pretty well. Please advise, how to setup logs for inbound/outbound calls IP recognizing (in "Call Log" menu). It was possible to add IP in v.5.0.10 with pop-up, but, I can't find here.

Thank you.

Hi all I have 5.0.10a (CentOS64); I use the same ITSP, which provides two differend DID. One DID I setup for Auto Attendant, onether one is for specific extention for my boss. I setup two trunks as SIP Gateway for different DID: one of them is routed to Auto Attendant account (Defa account); another one is routed to the boss extention. The first trunk (with the first DID) is working well with Auto Attendant extention. However, when I enable the second trunk, the first one stops working and all the inbound calls are forwarded to the second extention. Please explain me what is wrong and where can I learn how to setup two different DID (from the same ITSP),which have to be routed to different extentions. Thank you.

Thank you.

Hello, I have SnomONE installed Version: 5.0.8 (CentOS64) and Cisco SPA112 for phone/fax. However, I cannot hear anybody when I give a call; but, people can hear me. If people call me, we can hear to each other without any issue. Please explain me how to fix this issue. Where I have to search the problem? Thank you.

Thank you for letting know, snom ONE.

Hello, I receive call redirection from my PBX (SnomONE 5.0.6 (CentOS64)) with its number (not with an original phone number). Can I receive a redirection with original phone number from a caller? Thank you.

Thank you for letting know.

I fixed the issue. "Music on Hold Sources" settings have three options: 1. File; 2. Wave Input; 3. RPT Stream. Some default files are installed in advance and the system uses them. When I erased old file and uploaded new one, the system switched to the second default option, which is "Wave Input". There is no any possibility to direct the system to the exact file of the "File" option. In this case I deleted all other options and left only "File" with uploaded wav-file. After that it started working. Unfortunately, I did not reach that system uses two files in the line. It uses only first setup file and does not see the another one. However, it would be convenient, for instance, if I put a recorded voice after default music. And, bout files would play One-by-One. Anyway, thank you very much for assistance.

Hello all, I have Snom ONE 5.0.6 (CentOS64), I can't see any active calls in IE9/IE10. However, the 5.0.3 (CentOS64) showed all calls. Please suggest me something. Thank you.

The issue is not with the file. It does not play any native file which I setup from /usr/local/snomONE/audio_moh/*. Do I need to buy a license for a custom MoH? I have the Standard bundle for five users which is free for a while.

OK, Thank you.

OK, I'll sent you. But, how can I test it myself? Only with two phones? Or, is there some tricky method? Thanx.

I selected "All" domains. Is it wrong? And, if I have more than one file how shuld I show to the system which one I would prefer to play? And, should I setup any other menu (for instance "Hount Group"->"Behavior")? Thank you.

Thank you, but the point is that I use the same format 8kHz/16bits. Moreover, I downloaded some .wav-s from /usr/local/snomONE/audio_moh/ and put them via Web menu: "Switch to Admin" -> "Settings:" -> "-General" -> "Music on Hold" (Version: 5.0.6 (CentOS64)). I can see all the uploaded files, but can't reach that they play on hold. How can I check MoH not making a call (like IVR for instance)? Thank you.

Hello everyone. Probably someone experienced MoH setup on SNOM One v. 5.0.6 runed on Debian. I uploaded custom made .wav file, but it does not work during holding. Any idesa regarding this issue? Thank you.

I have the same issue after the device(Snom ONE SoHo)setup and reboot. Is RMA only a solution for this guy? Is not it?