chakahamilton

I think that's my issue, I've gone into the extension and they wont "register" I'll try these methods suggested and report back. Thanks again! Update: So recreated both the trunk and extension and it works. "Locally" meaning I have to be connected to my home network in order for it to ring extension 100 - Cell Phone. What I am still trying to figure out is to make it call the callcentric number 1777. As suggested I put the following in the "Call forward all calls to:" 1777xxxxxxxxxx <- Number masked obviously. Update 2: I think I've got it I added a "9" in front of the number "Call forward all calls to:" section that seem to work. I'll have to test further. Adding a 9 before the 1777# works. everything works fine now. Thanks!

I have incoming calls on the callcentric trunk forward to the auto-attendant which is what I want. But I want a user to be able to press 1 for support and have it ring another callcentric line which I have setup as an extension. I have extension 101 this should point to a 1-777-xxxxxx Do I need to create an incoming trunk for each extension? Update Ive edited the trunk to include dial an extension and that does not seem to work either. any other idea or knowledge would be helpful.searching the forums no one has had a similar issue having the auto-attendant calling out.

Hello I have a very simple setup. I am trying to get the auto attendant to dial one of my callcentric numbers. I've setup the dial plan as callcentric suggests. Here's what I am able to do. From my cellphone using a sip app I can successfully call into the system. What I can't do is make the auto attendant dial an extension, It keeps giving me a message about reaching voice-mail box of the extension. I setup an extension and the pbx does not want to call. Please advice.

Ahh that worked perfectly. I was unaware that I had to do that. Thank you.

I am having a similar problem I received my free activation code and my sstem does not recognize it either. Please use the information shown on this web page when you request help from the support team. Version: 5.0.5 (Win32) Created on: Feb 1 2013 13:44:03 License Status: No license License Duration: Permanent Additional license information: Domains: 1/0, Calls: 0/0, Extensions: 0/0, Attendants: 0/0, Callingcards: 0/0, Hunt Groups: 0/0, Paging Groups: 0/0, Service Flags: 0/0, IVR Nodes: 0/0, Agent Groups: 0/0, Conference Rooms: 0/0, CO Lines: 0/0 Working Directory: C:\Program Files\snomone\snomONE MAC Addresses: 000C6EBE9801 DNS Servers: 192.168.3.1 IP Addresses: 127.0.0.1 192.168.3.145 CDR: Duration(7d): trunk = 0, extension = 0, ivr = 0 Calls: Total 0/0, Active 0/0 Calls SIP packet statistics: Tx: 0 Rx: 0 Emails: Successful sent: 0 Unsuccessful attempts: 0 Uptime: 2013/2/9 17:32:01 (uptime: 0 days 00:04:06) (46MB/1983MB 23% 47960-0) WAV cache: 0 Number of HTTP sessions: Sessions: PAC=0, HTTP=1; Threads: SIP=0, HTTP=6 Domain Statistics: Total Domains: 1, Total Accounts: 13