xinity

hy, i've tried what you advised, but if i press P1 then P1 and P2 goes red if i press P2, P2 and P1 goes dark what i'm trying to achieve is : - press P1 : only P1 goes red and it logs me in the Agent Group:689 (P2 stays dark) any clues ? Regards, Xinity

hy, we use json for several tools and data are stored in a ElasticSearch cluster. i'd like to try storing CDR Json data in our Cluster, but first i was wondering where i can get a cdr json example ? any clues ? Regards, Xinity

Hy, i have a strange problem, I'm trying to configure on my vodia PBX buttons for my snom phones. i'd like to use 2 buttons , let's say P1 and P2 on snom 720. i want to use P1 for login/logout in the agentgroup 689 i want to use P2 for login/logout in the agentgroup 687 this doesn't work for me, every time i hit either P1 or P2 it login/logout from both agentgroup. what i want is to be able to login/logout to either one of them or both , not always both of them what should i do ? Thanks for your help, Regards, Xintiy

what do you mean by version ? currently we use firmware: 8.7.3.19 regarding button profile, only the P5,P6,P7,P8,P9,10 are configured on this snom 760 P1,P2,P3,P4 have no specific configuration and there is no global profile applied Regards, Xinity

hy all, we found an issue on our snom 720/760 phones, while we can use DTMF using the phone "normally" like #2345 this doesn't seem to work while we are on speaker mode is there any tips to use DTMF on speaker mode ? Thanks a lot, Regards, Xinity

hy, we have several snom 760 and snom 821. on the 821 the button P1,P2,P3,P4, can be used to manage incoming calls on the extension registered on the phone. we failed configuring the snom 760 to have the same behavior. is there any clues on how to do that ? Best Regards, Xinity

all right, i had it manually configured and it's working perfectly fair enough them, thanks a lot Regards, Xinity

hy all, i'm trying to configure a polycom ip5000 with our snomone, but i failed i find a wiki here: http://wiki.pbxnsip.com/index.php?title=Polycom but it is kind of cryptic to me, like the tftp folder which doesn't seem to exist on my snomone IPBX ..... anyone knows a simple way to configure a polycom ip5000 with a snomone IPBX ? thanks for your help, Regards, Xinity

any ETA on this one maybe ? just to know when aproximately this feature will be available ? Regards, Xinity

hy, we bought a snom vision connected to a snom 821 phone. we try to configure call pickup on the snom vision, while the BLF function works perfectly on our snom 720/760 for call pickup. BLF on the snom vision doesn't work for call pickup. we also tried the advised code (in another thread) *8 , but i doesn't work either any clues maybe ? the snom vision uses the latest firmware available. Regards, Xinity

we are using as today the DSCP 46 markup, the data traffic does not have a DSCP markup nice test suggested, i'll try it for sure! i'll let you know Regards, Xinity

it seems there is a missunderstanding "in my case i have control over my switches and routers." ==> i HAVE control Regards, Xinity

hy, i've tried to decrypt a pcap file generated from our snomOne IPBX, at first all i can see is UDP traffic in the capture, no SIP traffic. so i tried to use this tutorial to decrypt SIP-TLS data : http://wiki.snom.com/FAQ/How_to_decode_TLS_calls_using_wireshark but i doesn't work either, it talk about the server private key, which i don't know where to find ... have i missed something ? how can we capture and analyze sip traffic captured from our snomONE IPBX ? Thanks for your help, Regards, Xinity

i'll try this settings then, i'll let you know how it goes, Thanks for your help,

thanks for your answer, that's fine for me, if i may ask a last question about this subject: - how to use G722 internally and G711 for other calls ? Thanks again for your precious help, Regards, Xinity

thanks for your answer, but then what's the deal with G729 licence fees ? how to use this codec for internal calls only ? if i put G729 at the top of the codec list, will it be used for internal calls or will either internal calls fallback to G711 ? by the way, should i use G711A or G711U ? sorry for those many questions, Regards, Xinity

in my case i have control over my switches and routers. it seems (correct me if i'm wrong), that snom phones uses tag DSCP 46 for QoS , so i put DSCP 46 on highest priority in my switches and routers. i've also reserved 3mb of BW for our SIP traffic. i'll take further test, but my goal is to have the lower jitter possible, so i can assure better audio quality and stability for my users. have i done something wrong, have i missed something ? Regards, Xinity

thanks nathan, this had done the trick next step now

Hy, I'm wondering wich codec to use between G722 and G729 ? i know G729 has a licence fee. But i'm wondering what are differences in audio quality/BW between them ? what makes G729 to use instead of G722 ? any clues welcome, Regards, Xinity

hy, we are planning to add QoS on our network switches and firewall to maximize VoIP quality. it seems that snom phones have builtin QoS capabilities. My question is, should i only have to enable 802.1p QoS features on my switches/routers or do i need to add anything else ? Thanks for your help, Best Regards, xinity

sorry if my question is dumb but maybe i've misunderstand what are greetings. in my point of view, greeting is the first message you hear when you go through the auto-attendant like "welcome to our company....." what i need is to custom messages played after this one like: "for the BU [XXX] sales, press" "for the BU [XXX] technical support press" "for the BU [XXX] marketing service, press" so the whole process would be: "Welcome to our company" "for the BU [XXX] sales, press" "for the BU [XXX] technical support press" "for the BU [XXX] marketing service, press" are we "talking" about the same thing ? please forgive me if my question is a bit "strange", Regards, Xinity

i haven't seen those documentation thanks a lot, i'll dig in and let you know how it goes. Regards, Xiinity

hy all, i'm building up our snom IPBX, just bought the licence package and i was wondering how to "add" custom message in the auto-attendant configuration. For example: i have the option: "for sales press :" i'd like to add these kind of messages : "for the BU [XXX] sales, press" "for the BU [XXX] technical support press" "for the BU [XXX] marketing service, press" i went trough the wiki and docs , but i haven't found how any clues someone ? Regards, Xinity

hy all, first of all, my questions are maybe "simple", please forgive my youth in snomone system. i'm trying to build autoprovisionning for snom 720/760 , using a hosted snomeone IPBX. i tried to look at the manual , but can't really find how to fullfill my needs. any advices/clues someone maybe ? thanks a lot for your help, Regards,

Thanks for your reply; we don't need queueing, statistics ...... hunt groups would be perfect, but as it is not available