Hi the pbx is setup with 3 extensions and there is a main sip trunk going to a hunt group where all 3 phones ring together. The phones are 2 Snom 300's and a Snom M9r. The three phones are all set to allow each other access to their mailbox giving a single mailbox essentially. The hunt group rings all 3 extensions 101,102 and 103 and then goes to 8101 voicemail. At present the customer does not see any missed calls on the phones or if we use the portal in user account mode we do not see any listings. However we can see the call history, I assume that the system records missed calls even if they go to voicemail as it always used to. I will be going to the clients premises soon so I will be making some onsite tests as well just to see if there is something they are doing incorrectly.