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jgharrison

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  1. Hi the pbx is setup with 3 extensions and there is a main sip trunk going to a hunt group where all 3 phones ring together. The phones are 2 Snom 300's and a Snom M9r. The three phones are all set to allow each other access to their mailbox giving a single mailbox essentially. The hunt group rings all 3 extensions 101,102 and 103 and then goes to 8101 voicemail. At present the customer does not see any missed calls on the phones or if we use the portal in user account mode we do not see any listings. However we can see the call history, I assume that the system records missed calls even if they go to voicemail as it always used to. I will be going to the clients premises soon so I will be making some onsite tests as well just to see if there is something they are doing incorrectly.
  2. Another week has gone by, please can we have an update on this issue!!!
  3. Hi there any further info on this problem??
  4. Hi is there any more news on this issue?? I have 2 customers that are still having problems, and really need to get this sorted as they are considering getting a different PBX.
  5. Hi That has improved the situation as we can now see the call log in the extensions web login, however it only shows outgoing calls and no missed calls at all?? Again on the admin login it is showing all calls in the call log. Am I right in thinking that this is the same problem affecting the missed calls on the phones themselves?? Best regards John
  6. Hi I have updated to the latest build above and still cannot access any call history when logged in as a user (extension) although the call history is showing on the admin page no problem. I am also wondering if this is also the reason that I am unable to see missed call on the local phones connected to the extension. The CLI is being passed through fine as when a call is in progress you can see a call is waiting and the number shows, however once they ring off and you go back to missed calls there is no number showing?? is all of this at all coincidental??
  7. How long until we see the next version released??
  8. Hi I am having the same problem with the missed calls etc. not showing on the web interface, I have updated to 5.2.2 and still no joy, any idea as to when this may be resolved??
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