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hasa

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  1. Hi All, How can I use the hotdesking feature with my snom phones, All snom phones are auto-provisioned with Snom redirection server. My requirement is : "The user who wants to use the phone will enter the Extension number and Pin/password to log in. Rest of the configurations are auto-provisioned.There will be a button to log off"
  2. Hi, I am using Vodia 5.5.0 and I've license for WebRTC. Can you please let me know how a user can make a call from the browser. When a user logged in on PBX user web portal as see option "call from Browser. But when a user call from the browser he gets a media error message. I tried HTTPS page too but getting the same result. Please help me to resolve this issue
  3. Hi All, Am using Vodia hosted PBX server with multiple domains. Please let me know how can I log in/sign up as a domain admin or as a User account ? I have already go through your documents and tried but no result. Please let me know any setting changes needs? PBX version : 5.5.0 (CentOS64)
  4. Hi, Let me know how to change the hunt group ringback tone ? Ringback source only shows Default System Ringback. How to choose my own ring tone as ringback for a hunt group.
  5. Hi, Let me know can we replicate a sip trunk(ip based) on our Vodia server with same the same settings and efferent name ? Need to configure same ip based sip trunk with same settings and efferent name. When i tried to configure and tried to make calls but getting " SIP/2.0 400 Bad Request " error. So please advise me is it possible or not ? And how can i resolve this error
  6. Hi, Thanks for your reply, It is a little bit difficult to test, as the event happens only once per month. Yes, i had copy & pasted my API information from the Freshbooks page to the PBX. and i make sure that every domain has the billing information filled out. And i had waited for a day before i can hit the "test" button on the PBX billing page. But unfortunately i can't see draft invoices for those domains in my Freshbooks account. I had also turn the log level for billing events to 9, but the log is missing i couldn't see what the PBX is doing when i hit the test button. So let me is there any way to resolve this ? i had checked with freshbook team and they says that their is no issue on their end please help me
  7. Hi Thanks for your reply, I had waited for one day before i hit the "test" button on the PBX billing page. But i can't found any draft invoices for that domain in my Freshbooks account. And i couldn't find any level 9 log in my PBX when i hit the test button. ​So let me know how can i sort out this issue ? NB: Log level already enabled
  8. Hi Let me know how can i integrate Freshbook account with my PBX (Hosted PBX license) ?. I had go through your documentation and tried that. But there is no result. So Let me know is there any specified freshbook account type needs for this integration ? because currently am using a trial account for testing. So please advise me I had already checked with freshbook support team, but unfortunately there are not much aware about this integration. So please help me
  9. Hi Let me know how can i integrate Freshbook account with my PBX (Hosted licence)?. I had go through your documentation and tried that. But there is no result. So Let me know is there any specified freshbook account type needs for this integration ? because currently am using a trial account for testing. So please advise me I had already checked with freshbook support team, but unfortunately there are not much aware about this integration. So please help me
  10. Hi All, Have a issue with my auto attendant, when i press a valid extension then the pbx will say "this extension number does not exist" , Its happens only the extension which start with 9. Other extensions's have no issue. So let me know is it any default security settings ? Why issue only with the extensions which are start with 9 ?
  11. Hi I had configured a domain in our PBX server with auto attend. Now its have some issues when we call in our line its goes to auto attend and then if we choose any option from auto attend ivr then its says that "this access code is not match" . But most of the times its works without this issue. This issue occurred randomly. Let me know how can i resolve this ? In this server there is some other IVR's for other domains. in these domains have no issues. Pleases help me
  12. Hi We have purchased a new IP auth Sip trunk from one of our provider. but its not working both incoming and outgoing. They are suggested that we need to white list their IP in our server. Let me know where i can do this IP white listing in vodia PBX ? Its a cloud based PBX server with linux operating system Please help me.
  13. Hi all, Am using Vodia V5 server since last one year, with couple of domains and extensions. already set outbound ANI for every extensions and those assigned to our users. Now let me know 1 ) Is it possible those user can change the Outbound caller id (ANI) using from Phones apart from server settings They are using different IP phones like Snom, Grandstream etc 2 ) If user can spoof the outbound caller id using any method how can i prevent ?
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