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voltier

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About voltier

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  1. Hi Support - any update on this? (Pick up group) I still cant see any documentation and would really like to test this
  2. Hi Devs/Admin, With the release of 57.0, can you point us in the right direction in terms of how to use some of these features. I found Pickup Group under buttons but it isnt exactly intuitive to figure out how to use. Same thing with the Call Back function within ACD. Possibly if you can provide a sample tied to a scenario, that would be great.
  3. Anybody know how long is it before the session key times out or expires?
  4. webcdr/mongodb DTMF max array value

    The construct for DMTF elements is horrible IMHO. Is it possible to have the array represented in the same way as extensionlegs or trunklegs?
  5. "reboot selected accounts" broken

    @Ahennis - Referring to the WebUI @Admin - does this mean you will be reverting the behavior to what it was previously and the Polycom use case will be managed seperately?
  6. "reboot selected accounts" broken

    Ok, turns out that the 'resync the selected accounts' function does the job for me. I was making changes to the custom config files and wanted to apply some changes and couldnt figure out how to do it.
  7. "reboot selected accounts" broken

    any way around this? Most of our customers are either on Snom or Yealink handsets. Touchless provisioning is somewhat useless if we cant reboot the device remotely.
  8. Since upgrading to version 57 (from 56), it appears the ability to reboot phones via the console no longer works.
  9. webcdr/mongodb DTMF max array value

    Anybody know what the maximum number of objects are in the new DTMF array? (v57)
  10. Scheduled Announcement

    Thanks admin. Anything more specific? There aren't many options. Where do you get the playback.wav file and how do you use it?
  11. Scheduled Announcement

    Hi, I was just looking at Vodia's site and it appears scheduled announcement is possible. That being said i cannot find how from the portal. Any idea how this can be done? e.g. We want to page that the store will be closing at 6pm etc. Is this something available from a specific firmware version onwards?
  12. Understanding unusual CDR records

    Ahh sorry root. is just the way I'm declaring my variable. Please see example below: "_id" : ObjectId("58a37b44f15415a52070"), "domain" : "example.com", "callid" : "6090-11e5-1142017214721-bn01", "from" : "\"61421790068\" <sip:XXXXXX@example.com", "to" : "<sip:XXXXXXXXXX@example.com>", "wuc" : "", "start" : ISODate("2017-02-14T21:47:22.222Z"), "connect" : ISODate("2017-02-14T21:47:22.223Z"), "end" : ISODate("2017-02-14T21:48:53.619Z"),
  13. Understanding unusual CDR records

    Looks like there is a new parameter called root.wuc. Im assuming this is Wake Up Call?
  14. Understanding unusual CDR records

    Thanks Admin, will update and report my findings (we are currently on Centos64 so that works well)
  15. Understanding unusual CDR records

    I have many of these types of records, and they all contain 'undefined'. Its definitely connecting to an ACD. Even on the PBX UI under call logs, its showing as an attendant call between two extension, but the fact is, it was actually an inbound ACD call. I dont quite know how to resolve this as it is incorrectly reporting ACD calls as Attendant. To be more precise, this is the behavior i have noticed: Scenario: Caller > Auto Attendant > Agent > Transfer >> Agent root.from = Caller Number root.to = DID (connected to ACD) No trunk legs The state array is not generating state for ACD. All i have is state for attendant. (where it would typically show 'attendant > ACD > XXX' I am currently on 5.5.4, do you know if this is potentially a bug for this version, or if upgrading to the latest version will resolve the issue?
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