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mkachalin

Recordings and notification

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How can I switch-off e-mail notification 'Recording available' to admin e-mail. PBX sends report about every new recording, which I don't want to have to.

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How can I switch-off e-mail notification 'Recording available' to admin e-mail. PBX sends report about every new recording, which I don't want to have to.

 

You can't... Workaround if you don't like the emails is to set up a email rule to send them to the trash can.

 

I guess we need to introduce a setting that says what emails should be send which emails not.

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It would be nice to add the option to store locally or e-mail to the extension e-mail account for the other constant recording options. Some extension users don’t have admin privileges to a remote server and they need the recordings real-time. Similar to pressing *12 and receiving the recording via e-mail, but using the constant record options and still have the recordings e-mailed when the call completes.

 

Recording:

Record incoming calls from hunt group:

Record incoming calls from agent group:

Record incoming calls from extension:

Record outgoing calls to internal numbers:

Record outgoing calls to external numbers:

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We are looking into the possbility to send all recordings out by email. There were some technical concerns, but after receiving a 15 MB email today (unrelated topic) it seems that email attachment size plays no role today any more.

 

And the nice thing is that once the email has left the PBX, it is not a PBX problem any more plus there are so many ways out there to sort emails into the right folders, that we don't have to worry about it.

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We are looking into the possbility to send all recordings out by email. There were some technical concerns, but after receiving a 15 MB email today (unrelated topic) it seems that email attachment size plays no role today any more.

 

And the nice thing is that once the email has left the PBX, it is not a PBX problem any more plus there are so many ways out there to sort emails into the right folders, that we don't have to worry about it.

 

Is this a feature in the current builds, or is this still just a possibility?

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