Guest kurt gary Posted May 21, 2007 Report Share Posted May 21, 2007 Well, a VoIP system performance greatly depends on the after sales services. I got Axvoice System installed and I can say the quality is excellent but I've had problems to understand the features. Customer Service told me they would send representative at my request. . . . . I will follow-up this post to advise on how/if/when these problems are resolved. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 22, 2007 Report Share Posted May 22, 2007 Do you want to write something up for the Wiki? Quote Link to comment Share on other sites More sharing options...
rafael Posted May 22, 2007 Report Share Posted May 22, 2007 Hey, I also got a system installed recently. I think it?s Broadcore Hosted VoIP PBX system. I am pleased with the Customer Service of the company. They are located in south California. I submitted my support ticket last Friday and they called me on the same day. The technician told me my problem was probably the adaptor and that he was sending me a replacement immediately. He also told me he turned on the fax/data capabilities. Then he tested the call waiting feature I had trouble with and got it resolved. He e-mailed me a confirmation that he was sending me another adaptor and that I should send him my old one. Quote Link to comment Share on other sites More sharing options...
hosted Posted May 27, 2007 Report Share Posted May 27, 2007 Hey,I also got a system installed recently. I think it?s Broadcore Hosted VoIP PBX system. I am pleased with the Customer Service of the company. They are located in south California. I submitted my support ticket last Friday and they called me on the same day. The technician told me my problem was probably the adaptor and that he was sending me a replacement immediately. He also told me he turned on the fax/data capabilities. Then he tested the call waiting feature I had trouble with and got it resolved. He e-mailed me a confirmation that he was sending me another adaptor and that I should send him my old one. These 2 people are SPAMMERS. I run an Avaya PBX forums and they did the same thing to me. google broadcore you will see what i mean. I would delete the thread. Quote Link to comment Share on other sites More sharing options...
hosted Posted May 27, 2007 Report Share Posted May 27, 2007 look at their posts all spam. BAN time! Quote Link to comment Share on other sites More sharing options...
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