Cld007 Posted April 1, 2016 Report Share Posted April 1, 2016 Hello, We are using Vodia 5.3.2 on a hosted platform. Having trouble provisioning a Snom D765. This is part of the log file from the phone- (replaced actual domain with pbxuserdomain.com for privacy) Jan 1 00:02:05 [NOTICE] PHN: Fetching URL: http://pbxuserdomain.com:80/snomD765.htm Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Send TCP none Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 dns_resolving Jan 1 00:02:05 [DEBUG2] PHN: TMR: setting up 'gui_state.cpp (811): [static void gui_object::DisplayStateCbAtNextLoop(void*, void*)]' 0x408d42fc to fire periodically every 500 ms Jan 1 00:02:05 [DEBUG0] DNS: AddrInfo for 'pbxuserdomain.com' invalid, error: Name or service not known (-2) Jan 1 00:02:05 [WARN ] PHN: Could not resolve host >pbxuserdomain.com< Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 dns_resolve_cache_lookup_has_failed Jan 1 00:02:05 [WARN ] WEBCLIENT: Could not resolve host pbxuserdomain.com Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 disconnected Jan 1 00:02:05 [DEBUG2] WEBCLIENT: Socket 57 deleted Jan 1 00:02:05 [iNFO ] PHN: Config setup: code: 400, uri: http://pbxuserdomain.com:80/snomD765.htm Jan 1 00:02:05 [NOTICE] PHN: SetProvisioningDone Jan 1 00:02:05 [NOTICE] PHN: Config setup: return code 400; giving up on >http://pbxuserdomain.com:80/snomD765.htm< Jan 1 00:02:05 [NOTICE] PHN: SetProvisioningDone Do you have any ideas as to why the phone won't provision? Many thanks for your help. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 1, 2016 Report Share Posted April 1, 2016 That might look like it cannot resolve pbxuserdomain.com? Quote Link to comment Share on other sites More sharing options...
Cld007 Posted April 1, 2016 Author Report Share Posted April 1, 2016 I replaced the correct domain with that is being used with - pbxuserdomain.com The proper domain can be resolved fine. Is it anything to do with not having d765 config file in the 5.3.2 version? Or is it looking for the config file in the wrong place? It is looking for http://pbxuserdomain.com/snomD765.htm Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 1, 2016 Report Share Posted April 1, 2016 We did some major overhaul of the snom provisioning I believe it was after 5.3.2, because the new models were hard to cover plus the introduction of the letter "D" (or "d") was another headache. Any reason why you don't want to move to 5.4.0? Quote Link to comment Share on other sites More sharing options...
Cld007 Posted April 3, 2016 Author Report Share Posted April 3, 2016 We Certainly will. Is 5.4.1 ready now? Is it a stable release? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 3, 2016 Report Share Posted April 3, 2016 We have built 5.4.1 and will release it this week. It should be pretty stable as far as we can tell for now. Quote Link to comment Share on other sites More sharing options...
Bersa Posted August 26, 2016 Report Share Posted August 26, 2016 I Think i have the same problem with a Snom D745. We are on Version: 5.3.2 (CentOS64) Can we change it by our self? We are using hostedi.am or did you have to do it? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 29, 2016 Report Share Posted August 29, 2016 We will update the server tonight to a newer version that should support the 745. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.