Jump to content
Vodia PBX forum

How to login in many queues from many extension on a phone

Recommended Posts

chrispopp    0

I am testing with a Yealink phone. The yealink phone has 5 extensions on it. The pbx has 5 agent groups. 

Is it possible that one key can be set to connect ALL extensions to ALL agent groups?

For example: 

Extensions: 101, 102, 103, 104, 105
Agent Groups: 201, 202, 203, 204, 205

When pressing the button: 101 should login into 201, 102 into 202, 103 into 203...
When pressed again log-off all extensions.


Any idea?

Share this post

Link to post
Share on other sites
Support    0



Did you try assigning 5 different buttons (there have to be 5 buttons as it can't be crammed up in 1 as the PBX has to know which agent is logging in/out from which AG) with different agent group and give it a go? It's still a little tricky for the buttons to know which extension belongs to which extensions. We might have to improvise. 

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now