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gifti

free demo license / login user portal / password does not match

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Hello Vodia,

i've installed a S5 bundle V 58.2 and I can't login as a user (e.g.  40).
The web password is definitly correct!?

vodia_login_wrong_pw.PNG

 

I can only switch from domain into user mode to test the user interface.

  • I've changed the web password for user 40
  • I've deleted extension 40 and re-created it

nothing helps :unsure: ...

Regards / Gifti

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Hi,

 

We can test 3 things here:-

1) Try putting 40@domain_name and then the password.

2) Please make sure your password is a completely new one and you have never ever, used that before.

3) Try upgrading to the latest 58.4 and give it another go.

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40@domain_name ... that did the trick :D thanks a lot!

Without the domain name, I can't login as a user.
The german welcome mail is a bit confusing :blink: ...

welcome_mail.PNG

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