Jump to content

59.1 Web Interface Problems


gifti

Recommended Posts

Hello,

  • when I save the usr_portal.htm template without any changes, the site is not reachable (customising impossible!!!) ...
<html><head>
<title>Error</title>
</head><body>
<h1>File usr_portal.htm not found.</h1>
<b></b>
<p>Please ask your system administrator to check the log file.</p>
</body></html>
  • the address book only searches in the first 1000 entrys
  • I can't dial from the home screen with my deskphone ... only webrtc (no ask for the phone - Do you want to make the call? )
  • acd live calls shows only the first live call in a queue ...
  • acd shows no logged in agents (after the first call of the day is happend, the pie charts are visable ... but we need a list of current logged in agents)
  • acd shows no missed calls

 

 

Link to comment
Share on other sites

59.1? Do you mean that?

I like the new interface, bootstrap, xhr, websocket, responsive design and all the things.
But I have to customise it for our desktop agents.

They need one view with queued, running and missed agent group calls and they want to know who is logged in.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...