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Snom M9 cannot make outgoing calls

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Dear all, I recently shifted office and when I connect everything back it didn't seems to work anymore. I am still able to receive incoming calls but making outgoing calls results in a busy dial tone. Any idea how to fix it? Thanks!

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Hi,

 

Did you check your dial plans and trunks if they are working as they were previously? 

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Can you call the mailbox (*97) or another extension, if yes that that points at a problem with dialplan and/or the trunk. Can other extensions make outbound calls? Then that would hint at problems specifically with the device. 

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