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cwernstedt

DND state syncing between phone (snom D785) and PBX (60.0.2)

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Is DND state syncing between snom D785 and Vodia 60.0.2 supposed to work?

using_server_managed_dnd1=on

...but state changes on the PBX don't show up on the phone.

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It is supposed to work... This setting is only a part of it telling the phone to accept phones even if it is on DND (because the PBX is filtering calls, and the phone should respect that e.g. in the case of administrative override "boss/secretary"). You should see a subscription for as-feature-event in the list of registrations for the extension, then that subscription relationship should be there. I do assume you PnP the phone?

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I don't PnP the phone yet. It's not in the same LAN as the PBX so not sure how to do it properly at this point, but I'd like to solve this when the installation grows.

Is PnP necessary for as-feature-event subscription? 

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Well if you want to try-and-error those hundred settings you can also do it manually. However is it much easier to just PnP the phone...

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OK. 

I think to move things forward a bit faster than trial and error, I should pay for some consulting from someone skilled with setting up auto-provisioning with Snom and Vodia. (Should be fairly standard scenario.)

To make this happen, do you recommend that I purchase some premium support tickets?

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