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Different Ring Tones (Snom)


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:rolleyes: Hello,

 

did anyone had success in selecting different Ring Tones on Agent Group Calls or Hunt Group Calls? For me it doesn't matter which ring tone is selected, always the same Standard Melody is played. I wonder where this ringtone comes from, because it is none of the 1-9 Snom's Melody which can be triggered for demo-play. I tried all settings in pbxnsip as well as all Settings in the User-Interface of the Phone Handset. Changed the Ringtone in the SIP-Identity, changed the Default Ringtone in the Preferences Menu as well as all other options in this tab like special ringtones with alert-info internal/external/group. But now I found something interesting in the Phones SIP-Trace. What the hell is:

 

[2]3/5/2009 23:20:29: gui_object:: Received Alert Info alert_info_host=127.0.0.1:80, alert_info_file=/Bellcore-dr2

 

Should it be really neccessary to tinker within the millions of expert-settings (alert-info / specify ringtone-files) of each snom phone rather than just select another ringtone in the pbxnsip menu in order to get different ringtones?

 

I remember I've heard some day a different ring tone (maybe on previous software versions on pbxnsip) but cannot remember if I had made special settings accidentally.

 

Would be very nice to be able to distinguish different lines audible.

 

Regards from Germany,

Lucas Hummig

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:rolleyes: Hello,

 

did anyone had success in selecting different Ring Tones on Agent Group Calls or Hunt Group Calls? For me it doesn't matter which ring tone is selected, always the same Standard Melody is played. I wonder where this ringtone comes from, because it is none of the 1-9 Snom's Melody which can be triggered for demo-play. I tried all settings in pbxnsip as well as all Settings in the User-Interface of the Phone Handset. Changed the Ringtone in the SIP-Identity, changed the Default Ringtone in the Preferences Menu as well as all other options in this tab like special ringtones with alert-info internal/external/group. But now I found something interesting in the Phones SIP-Trace. What the hell is:

 

[2]3/5/2009 23:20:29: gui_object:: Received Alert Info alert_info_host=127.0.0.1:80, alert_info_file=/Bellcore-dr2

 

Should it be really neccessary to tinker within the millions of expert-settings (alert-info / specify ringtone-files) of each snom phone rather than just select another ringtone in the pbxnsip menu in order to get different ringtones?

 

I remember I've heard some day a different ring tone (maybe on previous software versions on pbxnsip) but cannot remember if I had made special settings accidentally.

 

Would be very nice to be able to distinguish different lines audible.

 

Regards from Germany,

Lucas Hummig

 

I created a custom ringtones.xml in the PBX folder, and uploaded some wave files as ring tones.

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I created a custom ringtones.xml in the PBX folder, and uploaded some wave files as ring tones.

Good idea! But where to find a template or a description for that file? It isn't available on my system and I have to create it manually. And: where exactly to store this file in order that works? Root directory? \pnp_parms? Could you provide me a sample file?

 

Thanks a lot

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Good idea! But where to find a template or a description for that file? It isn't available on my system and I have to create it manually. And: where exactly to store this file in order that works? Root directory? \pnp_parms? Could you provide me a sample file?

 

Thanks a lot

This is what my file looks like, I know it is not perfect, though it works, I have it both in the root directory and in the html folder. If you search this forum you will find the template and more info. Also see http://wiki.pbxnsip.com/index.php/Saving_a...e_Configuration

 

<?xml version="1.0"?>

<ringtones>

<tone name="custom1">

<vendor ua="Polycom.*" type="alert-info">Custom 1</vendor>

<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr4></vendor>

</tone>

<tone name="custom2">

<vendor ua="Polycom.*" type="alert-info">Custom 2</vendor>

<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr4></vendor>

</tone>

<tone name="custom3">

<vendor ua="Polycom.*" type="alert-info">Custom 3</vendor>

<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr4></vendor>

</tone>

<tone name="custom4">

<vendor ua="Polycom.*" type="alert-info">Custom 4</vendor>

<vendor type="alert-info"><http://192.168.0.2/Door_Bell1.wav></vendor>

<vendor ua="aastra.*" type="alert-info"><http://192.168.0.2/Door_Bell1.wav></vendor>

<vendor ua="snom.*" type="alert-info"><http://192.168.0.2/Door_Bell1.wav></vendor>

</tone>

<tone name="internal" type="internal">

<vendor ua="Polycom.*" type="alert-info">Internal</vendor>

<vendor type="alert-info"><http://127.0.0.1/Bellcore-dr2></vendor>

</tone>

<tone name="external" type="external">

<vendor ua="Polycom.*" type="alert-info">External</vendor>

<vendor><http://127.0.0.1/Bellcore-dr3></vendor>

</tone>

<tone name="intercom" type="intercom">

<vendor ua="Polycom.*" type="alert-info">Auto Answer</vendor>

<vendor ua="Cisco-CP79.*">auto-answer=0</vendor>

<vendor type="call-info"><{from-uri}>;answer-after=0</vendor>

</tone>

</ringtones>

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Good idea! But where to find a template or a description for that file? It isn't available on my system and I have to create it manually. And: where exactly to store this file in order that works? Root directory? \pnp_parms? Could you provide me a sample file?

 

Thanks a lot

Hi! I really get crazy with that ringtones. I cannot follow where the ringtone-files comes from, where they are stored and how to get them to the phone. And: If I understand right, all of the Ringer-Settings of the Snom Phone are are circumnavigated as the phone is instructed by the pbx to play GUI-sounds instead of triggering the ringer according to the phone settings.

 

[2]4/5/2009 16:16:37: gui_object:: Received Alert Info alert_info_host=127.0.0.1:80, alert_info_file=/Bellcore-dr2

[5]4/5/2009 16:16:37: Dialog -10/5 going to early

[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody

[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody

[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody

[2]4/5/2009 16:16:38: gui_object::synthesizer: Playing Bellcore melody

 

Is there any possibility to disable this on the pbx and just let the SIP-Command "BELL" triggering the ringer? The unattractive side-effect is, that the phone currently bells furious in the first seconds due to the quad GUI-Command (see above). No idea, where to find the reason for that behaviour. It occurs only on Agent Group Calls, normal Calls will only raise one GUI-Command

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Hi! I really get crazy with that ringtones. I cannot follow where the ringtone-files comes from, where they are stored and how to get them to the phone. And: If I understand right, all of the Ringer-Settings of the Snom Phone are are circumnavigated as the phone is instructed by the pbx to play GUI-sounds instead of triggering the ringer according to the phone settings.

 

[2]4/5/2009 16:16:37: gui_object:: Received Alert Info alert_info_host=127.0.0.1:80, alert_info_file=/Bellcore-dr2

[5]4/5/2009 16:16:37: Dialog -10/5 going to early

[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody

[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody

[2]4/5/2009 16:16:37: gui_object::synthesizer: Playing Bellcore melody

[2]4/5/2009 16:16:38: gui_object::synthesizer: Playing Bellcore melody

 

Is there any possibility to disable this on the pbx and just let the SIP-Command "BELL" triggering the ringer? The unattractive side-effect is, that the phone currently bells furious in the first seconds due to the quad GUI-Command (see above). No idea, where to find the reason for that behaviour. It occurs only on Agent Group Calls, normal Calls will only raise one GUI-Command

You can disable the phone pulling ringtones from the server see http://wiki.pbxnsip.com/index.php/Snom#Ringtones

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