Rogier Posted June 5, 2009 Report Share Posted June 5, 2009 Hi, Using version 3.3.1.3177 and SNOM320 I am trying to use the PnP mode for WAN. filled in the required info in the webinterface of the SNOM320, the phone is rebooting but gives the message: Prov Request Attempt : 20 (19,18,17 etc) In the end the phone is not provisioned. Can you please advise what I am doing wrong Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 8, 2009 Report Share Posted June 8, 2009 Hi,Using version 3.3.1.3177 and SNOM320 I am trying to use the PnP mode for WAN. filled in the required info in the webinterface of the SNOM320, the phone is rebooting but gives the message: Prov Request Attempt : 20 (19,18,17 etc) In the end the phone is not provisioned. Can you please advise what I am doing wrong Ok. Have you taken a look at the know how new letter on this http://www.pbxnsip.com/knowhow/knowhow-PnP.html#WANPnP? Quote Link to comment Share on other sites More sharing options...
Rogier Posted June 8, 2009 Author Report Share Posted June 8, 2009 Ok. Have you taken a look at the know how new letter on this http://www.pbxnsip.com/knowhow/knowhow-PnP.html#WANPnP? Yes, I followed these steps but without result. After the reboot the SNOM Displays Prov Request Attempt : 20 and counting down Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 8, 2009 Report Share Posted June 8, 2009 Yes, I followed these steps but without result.After the reboot the SNOM Displays Prov Request Attempt : 20 and counting down If you see that then the phone is not getting the files from the PBX or the phone did not like the file sent by PBX. Once you configure the settings that are talked in the know-how letter, can you"Reset" the phone instead of "Reboot"? Sometimes, reboot does not clear out some parameters and that could cause the issue. Quote Link to comment Share on other sites More sharing options...
Rogier Posted June 8, 2009 Author Report Share Posted June 8, 2009 If you see that then the phone is not getting the files from the PBX or the phone did not like the file sent by PBX. Once you configure the settings that are talked in the know-how letter, can you"Reset" the phone instead of "Reboot"? Sometimes, reboot does not clear out some parameters and that could cause the issue. Tried this but it didn't work. If I choose reset after configuring the settings, the phone starts up with no config data at all. Any other suggestions ? When I manually go to the update url - http://xx.xx.xx.xxx:8282/provisioning/snom320.htm and log in with the information I also put in the phone, I see the following files: <?xml version="1.0" encoding="utf-8" ?> - <setting-files> <file url="http://xx.xx.xx.xxx:8282/provisioning/snom_3xx_fw.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_3xx_phone.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_3xx_fkeys.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_web_lang.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_gui_lang.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/tftp/snom_320_custom.xml" /> </setting-files> Quote Link to comment Share on other sites More sharing options...
pbx support Posted June 8, 2009 Report Share Posted June 8, 2009 Can you please send a PM to support@pbxnsip.com with server address and an extension to configure against? We would like to do the PnP against your PBX from our lab. Tried this but it didn't work. If I choose reset after configuring the settings, the phone starts up with no config data at all. Any other suggestions ? When I manually go to the update url - http://xx.xx.xx.xxx:8282/provisioning/snom320.htm and log in with the information I also put in the phone, I see the following files: <?xml version="1.0" encoding="utf-8" ?> - <setting-files> <file url="http://xx.xx.xx.xxx:8282/provisioning/snom_3xx_fw.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_3xx_phone.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_3xx_fkeys.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_web_lang.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/provisioning/snom_gui_lang.xml?model=snom320" /> <file url="https://xx.xx.xx.xxx:/tftp/snom_320_custom.xml" /> </setting-files> Quote Link to comment Share on other sites More sharing options...
Rogier Posted June 8, 2009 Author Report Share Posted June 8, 2009 Can you please send a PM to support@pbxnsip.com with server address and an extension to configure against? We would like to do the PnP against your PBX from our lab. Ok, I will tommorow first reinstall this test PBX, if this won't work I will send you the details. I just tried another PBX and it works directly. Thanks Quote Link to comment Share on other sites More sharing options...
Rogier Posted June 10, 2009 Author Report Share Posted June 10, 2009 Ok, I will tommorow first reinstall this test PBX, if this won't work I will send you the details.I just tried another PBX and it works directly. Thanks After a clean install of the pbx it works. Thanks Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted November 3, 2009 Report Share Posted November 3, 2009 Im having the same problems Quote Link to comment Share on other sites More sharing options...
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