Friedom-Tech Posted August 5, 2009 Report Share Posted August 5, 2009 Hi; i have call recording enabled for every call but when users use the conference bridge the calls are not being recorded. is there any reason for this? how can i fix it? pbxnsip version 3.4.0.3201 please advise asap thank you; Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 5, 2009 Report Share Posted August 5, 2009 Hi; i have call recording enabled for every call but when users use the conference bridge the calls are not being recorded. is there any reason for this? how can i fix it? pbxnsip version 3.4.0.3201 please advise asap thank you; When the moderator creates the conference (via the user portal), there is "Record Conference" radio button. Please set that to yes and try. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted August 5, 2009 Author Report Share Posted August 5, 2009 When the moderator creates the conference (via the user portal), there is "Record Conference" radio button. Please set that to yes and try. What if they are using adhoc not scheduled? Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 6, 2009 Report Share Posted August 6, 2009 What if they are using adhoc not scheduled? Did you try the "In call Record" star codes? this may have to be executed by the moderator during the conference. Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted August 6, 2009 Author Report Share Posted August 6, 2009 Did you try the "In call Record" star codes? this may have to be executed by the moderator during the conference. No...the domain admin needs ALL calls recorded as he monitors calls etc...he does not want to schedule every call but needs FULL call recording without his employees knowing he is recording! Pls advise asap Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted August 6, 2009 Author Report Share Posted August 6, 2009 Is there maybe a way to setup ascheduled conference that NEVER expires so will always be active and will always record whenever there is an active call? Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 6, 2009 Report Share Posted August 6, 2009 Is there maybe a way to setup ascheduled conference that NEVER expires so will always be active and will always record whenever there is an active call? Maybe we will provide a patch version to take care of this. Are you on 3.4? Quote Link to comment Share on other sites More sharing options...
Friedom-Tech Posted August 6, 2009 Author Report Share Posted August 6, 2009 Maybe we will provide a patch version to take care of this. Are you on 3.4? Yes I am. A patch would be MOST appreciated! Quote Link to comment Share on other sites More sharing options...
pbx support Posted August 6, 2009 Report Share Posted August 6, 2009 Yes I am. A patch would be MOST appreciated! Please PM to support@pbxnsip.com and we will provide you with patch. Quote Link to comment Share on other sites More sharing options...
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