Isaac Schneider Posted September 16, 2009 Report Share Posted September 16, 2009 Hello, Has anyone out there come across the problem where phone will drop a call in progress with a message of "Call Failed" on the screen. My guess is that some sip timer value has timed out. It has been difficult problem to capture in a packet trace. This is happening on a CS410 with Aastra 9143i and 57i phones. Network is a small swithed lan with QoS enabled and am doing local POTS trunks on the CS410. Any Ideas? Quote Link to comment Share on other sites More sharing options...
Isaac Schneider Posted September 16, 2009 Author Report Share Posted September 16, 2009 I did just capture a 408 from an invite. System was rebooted just yesterday. Am now seeing 408s and 487s Anyone? Quote Link to comment Share on other sites More sharing options...
jlumby Posted September 16, 2009 Report Share Posted September 16, 2009 I would place an outbound call, and monitor it in the active calls screen. See if the call changes it's state to connected once the other party picks up. If not, it may be hanging you up based on a timer if the call never goes to the connected state. Quote Link to comment Share on other sites More sharing options...
pbx support Posted September 17, 2009 Report Share Posted September 17, 2009 I would place an outbound call, and monitor it in the active calls screen. See if the call changes it's state to connected once the other party picks up. If not, it may be hanging you up based on a timer if the call never goes to the connected state. If you(phone) have received the call, then the phone may not have received ACK for "200 OK". A wireshark / SIP trace from the PBX can point us to the right direction. Quote Link to comment Share on other sites More sharing options...
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