Vladlin Posted September 7, 2012 Report Share Posted September 7, 2012 Hello, we having following issues with our new system: 1. Incoming calls no one hears us. 2. No outgoing calls error INVITE Response 403 Forbidden To: Terminate 690fe9d4@pbx Quote Link to comment Share on other sites More sharing options...
Vodia support Posted September 7, 2012 Report Share Posted September 7, 2012 For your 1st issue please review this article http://wiki.snomone.com/index.php?title=One_Way_Audio 2nd issue Check the "Remote Party/Privacy Indication" in the trunk section and try every item on the drop down, looks like your providers want's to see the account information on the trunk or the ANI of the extension Quote Link to comment Share on other sites More sharing options...
Vladlin Posted September 7, 2012 Author Report Share Posted September 7, 2012 I changed "Remote Party/Privacy Indication" and now calls coming out and in but no voice. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 7, 2012 Report Share Posted September 7, 2012 If you have no voice, the problem is probably related to NAT. If would be good to know what service provider you are using; then we can give you some tips what could do the trick. Quote Link to comment Share on other sites More sharing options...
pbx support Posted September 7, 2012 Report Share Posted September 7, 2012 Audio issues are not generally related to the SIP headers. They are generally related to the NAT/Firewall issues. If the IP address in the 2 SDPs can't reach each other, then you will see this issue. Quote Link to comment Share on other sites More sharing options...
Vladlin Posted September 7, 2012 Author Report Share Posted September 7, 2012 I am using voicenetwork.ca as SIP Provider and for internet Rogers. I opened redirection on ports 49152 to 64512 for RTP and redirection on port 5060 for SIP. Regards, Vlad Quote Link to comment Share on other sites More sharing options...
Vladlin Posted September 7, 2012 Author Report Share Posted September 7, 2012 is there a phone number I can call for support? Quote Link to comment Share on other sites More sharing options...
Vladlin Posted September 10, 2012 Author Report Share Posted September 10, 2012 I have no voice when calling now. I need help to create wireshark log for my carrier. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted September 10, 2012 Report Share Posted September 10, 2012 Please follow these guidelines and copy paste the link on this post. http://wiki.snomone.com/index.php?title=How_to_Take_SIP_log_file. Quote Link to comment Share on other sites More sharing options...
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