cphtdk Posted September 12, 2012 Report Share Posted September 12, 2012 Hi, Is it possible to pull number of callers and wait time from a queue and display it on an overhead display, i.e. a flatscreen? What software would we use for this? /Thomas Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 12, 2012 Report Share Posted September 12, 2012 What you can do is run a web browser and select the calls tab for the agent group account in the domain on the screen. Quote Link to comment Share on other sites More sharing options...
cphtdk Posted September 18, 2012 Author Report Share Posted September 18, 2012 What you can do is run a web browser and select the calls tab for the agent group account in the domain on the screen. This could actually work if it's possible to customize the page dom_acd2.htm or dom_acd3.htm to include the number of calls in line and longest wait time in big numbers. Would that be possible now? (or would an additional page with these details be considered for the next update?) Brgds Thomas Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 18, 2012 Report Share Posted September 18, 2012 Well, you can change the content of the page in the template. At least that should help for the font size. In the next version, those pages will be a lot more based on JavaScript (processing XML content coming from the PBX), so that it will be a lot easier to tailor such pages. Quote Link to comment Share on other sites More sharing options...
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