Nijin Narayanan Posted February 4, 2014 Report Share Posted February 4, 2014 We have a hunt group which is configured to ring both ext 222 & 223. Call forwarding in configured on ext 223(in snom phone). If no one pickup the call we need to redirect it to the call forwarding number set on Ext 223. We tried this. But it rings only the ext 222. then the call get disconnected. Any way to archive this call forwarding ? Please advice. Quote Link to comment Share on other sites More sharing options...
Stefano Trentini Posted February 4, 2014 Report Share Posted February 4, 2014 I did not understand what you want to achieve. can you make a ladder of steps that the call should you do? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 5, 2014 Report Share Posted February 5, 2014 Instead of putting the call forwarding on the phone, you can add that forwarding number on 1 of the stages on the group and add a duration of 20-30 to give it sufficient time for the call to be directed. Call forwarding does not work if the extension is part of the group, other option is to add that forwarding number as a cell phone number and it will ring both the ext and the mobile phone "forwarding number" as well but you will have to set "When calling the extension in a hunt group:" to yes on the cell phone section. so many options Quote Link to comment Share on other sites More sharing options...
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