Mediatrix 4404 Firmware

[kaminfeuer]

Hi,

 

this is my first post. I have a Mediatrix 4408 Gateway with firmware Dgw 2.0.26.451 and would like to upgrade to newest release. On the media5 wiki there is only documentation but no firmware download. I found a media5 support portal in the web where I need a login ... . Where can I download firmware or apply for a login to the support portal?

 

Greetings

Kaminfeuer

[MediatrixUser]

Hello Kaminfeuer,

 

There is two to get the firmware that I know of.

 

1. Through your Mediatrix product provider. Your reseller should be able to get you the firmware.

2. Directly from the Support Portal.

 

If you need an access I suggest using the forms on those pages :

http://www.media5corp.com/en/mediatrix-products

http://www.media5corp.com/index2.php?option=com_facileforms&Itemid=197&ff_contentid=144&ff_form=21&ff_applic=plg_facileforms&format=html&ff_frame=1

 

 

Also you can tell them their request page is broken :

http://wiki.media5corp.com/wiki/index.php?title=Request_form

 

Hope it helps !

 

If you don't get any answer within 2-3 days, PM me and I can maybe try to reach to them for you.

[kaminfeuer]

Hello MediatrixUser,

 

thanks for your reply. I already tried to register for the support portal on the page you mentioned and also here: https://support.mediatrix.com/DownloadPlus/login.asp?I

 

After sending the form there is a message saying that a mail has been sent to me but I haven't received any mail yet. I will wait for another 2 days or so ...

 

Greetings

Kaminfeuer