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StepanL

Missed calls e-mail notification doesn't work in some case

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Hello !

 

Missed calls email notification work perfect.

But only if caller stop ringing until station automatically end call out. In that case caller hear message like 'there is no enter to your request' and no email notification has happens. Its going same with voice mailbox enable and disable. So, it seems system consider these calls as 'answered' and does't send notification.

 

We have many customers who are often in a trips, and get mail report about missed calls is very important for em

Any idea how to manage that ?

 

 

 

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I guess you hear "There was no answer to your request"? In that case your are right, the PBX sends only if the call was ringing. We will add that with the next build.

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