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Agent Group Setup

Any setup questions related to Agent Group setup should be posted within this forum.

148 topics in this forum

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  1. ACD Distribution Method

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  2. Agent Queue Statistics

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  3. ACD Goups Log in/out

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  4. "Ring All" group

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    • 2,656 views
  5. Remote Agent Log In / Out

    • 6 replies
    • 2,585 views
  6. Queue annoucements

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    • 2,571 views
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    • 2,374 views
    • 8 replies
    • 2,331 views
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