Agent Group Setup

146 topics in this forum

1. Remote Agent Log In / Out

   By Bill H, September 25, 2007
   • 6 replies
   • 2,575 views
   • 
   • Vodia PBX
   • September 26, 2007

2. Agent Group actions strange

   By rhill, December 10, 2012
   • 6 replies
   • 739 views
   • 
   • Vodia PBX
   • December 11, 2012

3. Login/Logout doesnt work

   By Shailesh, April 7, 2010
   • 6 replies
   • 1,702 views
   • 
   • Bill H
   • April 8, 2010

4. Music on hold while ringing agents

   By David McGowan, November 15, 2007
   • 6 replies
   • 2,930 views
   • 
   • Friedom-Tech
   • September 5, 2008

5. Priority

   By hosted, August 27, 2010
   • 5 replies
   • 1,504 views
   • 
   • hosted
   • August 31, 2010

6. Caller Priority

   By Bill H, March 11, 2010
   • 5 replies
   • 1,644 views
   • 
   • rhill
   • January 24, 2013

7. Have some extensions that ALWAYS ring

   By Dunwood, August 19, 2013
   • 5 replies
   • 1,035 views
   • 
   • Vodia PBX
   • August 20, 2013

8. From-header pattern (Queue Name - Number) not working when Anonymous

   By Alexandre, January 30, 2014   

   • From-header
   • Queue name
   • (and 1 more)

     Tagged with:

     • From-header
     • Queue name
     • Anonymous
   • 5 replies
   • 749 views
   • 
   • Support
   • August 3, 2018

9. Agent group alghorithm

   By tanerultanir, November 30, 2011
   • 5 replies
   • 1,376 views
   • 
   • pbx support
   • December 1, 2011

10. web login/out

    By hosted, July 15, 2010
    • 5 replies
    • 1,602 views
    • 
    • hosted
    • July 26, 2010

11. Ring directly through to agents

    By jlumby, August 15, 2008
    • 5 replies
    • 1,794 views
    • 
    • Vodia PBX
    • August 20, 2008

12. system says then that im the 2 nd then it goes back up to 3

    By YSJ3010, October 5, 2011
    • 5 replies
    • 596 views
    • 
    • YSJ3010
    • October 16, 2011

13. ACD Log In / Log Out

    By Bill H, January 12, 2009
    • 5 replies
    • 2,125 views
    • 
    • Vodia PBX
    • January 12, 2009

14. Queue control with external logic

    By Santiago Londoño, March 5, 2009
    • 5 replies
    • 3,065 views
    • 
    • pbx support
    • March 19, 2009

15. scheduled acd log in/out

    By mattlandis, February 4, 2011
    • 5 replies
    • 2,365 views
    • 
    • Vodia PBX
    • February 27, 2011

16. Calls in agent group cause high CPU load

    By maslym, December 11, 2007
    • 4 replies
    • 1,924 views
    • 
    • maslym
    • December 11, 2007

17. Agent recovery time - not working

    By voipguy, March 11, 2010
    • 4 replies
    • 1,508 views
    • 
    • pbx support
    • March 12, 2010

18. Agent Group: From-Header (Miscellaneous Settings)

    By Great Office - Hummig KG, November 20, 2012
    • 4 replies
    • 588 views
    • 
    • Vodia PBX
    • November 21, 2012

19. Administratively login these agents

    By laurent, August 13, 2011
    • 4 replies
    • 959 views
    • 
    • pbx support
    • August 15, 2011

20. Agent Queue Settings and Email in new version (2.1.6.2450)

    By ap_6200, April 4, 2008
    • 4 replies
    • 2,272 views
    • 
    • ap_6200
    • May 1, 2008

21. Initial greetings

    By YSJ3010, January 10, 2011
    • 4 replies
    • 1,167 views
    • 
    • McFone
    • January 20, 2013

22. ANNOUNCEMENT YOU ARE NEXT CALLER IN QUE

    By polycom2080, April 7, 2010
    • 4 replies
    • 1,491 views
    • 
    • Vodia PBX
    • April 8, 2010

23. problem recording greeting for Agent group

    By AAL, June 24, 2007
    • 4 replies
    • 7,343 views
    • 
    • AAL
    • June 26, 2007

24. Queue annoucements

    By MeZelf, August 28, 2008
    • 4 replies
    • 2,563 views
    • 
    • rudik
    • January 21, 2009

25. where is the ACD queue satus XML soap message

    By tanerultanir, April 29, 2010
    • 4 replies
    • 1,947 views
    • 
    • tanerultanir
    • July 8, 2010