Agent Group Setup

159 topics in this forum

1. Agent group logic changed

   By Scott1234, April 10, 2019
   • 7 replies
   • 406 views
   • 
   • Cld007
   • May 18, 2019

2. ringback tone instead of moh when in queue

   By mkachalin, June 30, 2008
   • 7 replies
   • 2.2k views
   • 
   • Vodia PBX
   • July 1, 2008

3. BFL-Status for Night Service (All primary Agents logged out)

   By Great Office - Hummig KG, February 5, 2012
   • 7 replies
   • 878 views
   • 
   • Vodia PBX
   • February 8, 2012

4. Phantom calls in agent groups

   By Jeremiah, February 16, 2009
   • 7 replies
   • 4k views
   • 
   • broz
   • January 23, 2011

5. "external extension"

   By RobertoAchab, January 19, 2009
   • 7 replies
   • 3.1k views
   • 
   • andrewgroup
   • February 5, 2009

6. Remote Agent Log In / Out

   By Bill H, September 25, 2007
   • 6 replies
   • 2.7k views
   • 
   • Vodia PBX
   • September 26, 2007

7. Agent Group actions strange

   By rhill, December 10, 2012
   • 6 replies
   • 844 views
   • 
   • Vodia PBX
   • December 11, 2012

8. Login/Logout doesnt work

   By Shailesh, April 7, 2010
   • 6 replies
   • 1.8k views
   • 
   • Bill H
   • April 8, 2010

9. Music on hold while ringing agents

   By David McGowan, November 15, 2007
   • 6 replies
   • 3k views
   • 
   • Friedom-Tech
   • September 5, 2008

10. Priority

    By hosted, August 27, 2010
    • 5 replies
    • 1.6k views
    • 
    • hosted
    • August 31, 2010

11. Caller Priority

    By Bill H, March 11, 2010
    • 5 replies
    • 1.7k views
    • 
    • rhill
    • January 24, 2013

12. Have some extensions that ALWAYS ring

    By Dunwood, August 19, 2013
    • 5 replies
    • 1.1k views
    • 
    • Vodia PBX
    • August 20, 2013

13. From-header pattern (Queue Name - Number) not working when Anonymous

    By Alexandre, January 30, 2014   

    • From-header
    • Queue name
    • (and 1 more)

      Tagged with:

      • From-header
      • Queue name
      • Anonymous
    • 5 replies
    • 992 views
    • 
    • Support
    • August 3, 2018

14. Agent group alghorithm

    By tanerultanir, November 30, 2011
    • 5 replies
    • 1.4k views
    • 
    • pbx support
    • December 1, 2011

15. web login/out

    By hosted, July 15, 2010
    • 5 replies
    • 1.7k views
    • 
    • hosted
    • July 26, 2010

16. Ring directly through to agents

    By jlumby, August 15, 2008
    • 5 replies
    • 1.8k views
    • 
    • Vodia PBX
    • August 20, 2008

17. system says then that im the 2 nd then it goes back up to 3

    By YSJ3010, October 5, 2011
    • 5 replies
    • 659 views
    • 
    • YSJ3010
    • October 16, 2011

18. ACD Log In / Log Out

    By Bill H, January 12, 2009
    • 5 replies
    • 2.2k views
    • 
    • Vodia PBX
    • January 12, 2009

19. Queue control with external logic

    By Santiago Londoño, March 5, 2009
    • 5 replies
    • 3.1k views
    • 
    • pbx support
    • March 19, 2009

20. scheduled acd log in/out

    By mattlandis, February 4, 2011
    • 5 replies
    • 2.4k views
    • 
    • Vodia PBX
    • February 27, 2011

21. Calls in agent group cause high CPU load

    By maslym, December 11, 2007
    • 4 replies
    • 2k views
    • 
    • maslym
    • December 11, 2007

22. Agent recovery time - not working

    By voipguy, March 11, 2010
    • 4 replies
    • 1.5k views
    • 
    • pbx support
    • March 12, 2010

23. ANNOUNCEMENT YOU ARE NEXT CALLER IN QUE

    By polycom2080, April 7, 2010
    • 4 replies
    • 1.5k views
    • 
    • Vodia PBX
    • April 8, 2010

24. login to multiple agent group using login/logout on snomone PBX

    By xinity, April 2, 2014
    • 4 replies
    • 752 views
    • 
    • Vodia support
    • April 8, 2014

25. Queue annoucements

    By MeZelf, August 28, 2008
    • 4 replies
    • 2.6k views
    • 
    • rudik
    • January 21, 2009