Agent Group Setup

155 topics in this forum

1. Second Language on Agent Group

   By Pablo, October 10, 2012
   • 1 reply
   • 676 views
   • 
   • Vodia PBX
   • October 10, 2012

2. Outbound Calling table ( version 4.5.0.1075)

   By antoine, June 17, 2012
   • 2 replies
   • 1,023 views
   • 
   • antoine
   • June 19, 2012

3. LDAP

   By cphtdk, May 11, 2012
   • 0 replies
   • 747 views
   • 
   • cphtdk
   • May 11, 2012

4. feature request: add Hunt Group as agent

   By stoneracer, April 9, 2012
   • 1 reply
   • 587 views
   • 
   • Vodia PBX
   • April 9, 2012

5. Assigning outbound call to an agent group

   By Steve B, April 3, 2012
   • 1 reply
   • 445 views
   • 
   • Vodia PBX
   • April 3, 2012

6. BFL-Status for Night Service (All primary Agents logged out)

   By Great Office - Hummig KG, February 5, 2012
   • 7 replies
   • 832 views
   • 
   • Vodia PBX
   • February 8, 2012

7. Cellphone break ACD

   By McFone, January 14, 2012
   • 2 replies
   • 677 views
   • 
   • McFone
   • January 26, 2012

8. ACD max callers problem

   By cstar707, December 22, 2011
   • 1 reply
   • 745 views
   • 
   • snom Canada
   • December 23, 2011

9. Agent group alghorithm

   By tanerultanir, November 30, 2011
   • 5 replies
   • 1,394 views
   • 
   • pbx support
   • December 1, 2011

10. Problems about Agent Group

    By centricall, November 14, 2011
    • 8 replies
    • 1,132 views
    • 
    • centricall
    • November 23, 2011

11. New call alert

    By adampcpi, October 26, 2011
    • 0 replies
    • 643 views
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    • adampcpi
    • October 26, 2011

12. system says then that im the 2 nd then it goes back up to 3

    By YSJ3010, October 5, 2011
    • 5 replies
    • 619 views
    • 
    • YSJ3010
    • October 16, 2011

13. Strange behaviour of Agent Group + anonymous caller id

    By Silvio, August 18, 2011
    • 12 replies
    • 1,613 views
    • 
    • Silvio
    • September 7, 2011

14. ACD log files / Status log files different time

    By Silvio, August 19, 2011
    • 3 replies
    • 827 views
    • 
    • pbx support
    • September 6, 2011

15. ACD Feature Requests (hot standby, acd groups)

    By royce3, August 10, 2011
    • 1 reply
    • 853 views
    • 
    • gotvoip
    • August 29, 2011

16. Agent Logout/Login Button (Snom 320)

    By cphtdk, August 23, 2011
    • 1 reply
    • 1,619 views
    • 
    • Vodia support
    • August 23, 2011

17. Administratively login these agents

    By laurent, August 13, 2011
    • 4 replies
    • 975 views
    • 
    • pbx support
    • August 15, 2011

18. Daily CDR Report email not showing Call Duration

    By catejust, July 5, 2011
    • 1 reply
    • 798 views
    • 
    • pbx support
    • July 5, 2011

19. Config for Agents for answering mashine or rerouting

    By stormwind81, June 1, 2011
    • 3 replies
    • 777 views
    • 
    • Vodia PBX
    • June 3, 2011

20. Which Setup?

    By stormwind81, June 3, 2011
    • 1 reply
    • 793 views
    • 
    • Vodia PBX
    • June 3, 2011

21. scheduled acd log in/out

    By mattlandis, February 4, 2011
    • 5 replies
    • 2,384 views
    • 
    • Vodia PBX
    • February 27, 2011

22. Phantom calls in agent groups

    By Jeremiah, February 16, 2009
    • 7 replies
    • 3,930 views
    • 
    • broz
    • January 23, 2011

23. Allow multiple ACD calls on agent - even if busy is on

    By YSJ3010, January 10, 2011
    • 1 reply
    • 713 views
    • 
    • pbx support
    • January 11, 2011

24. Agent selection algorithm

    By YSJ3010, January 10, 2011
    • 1 reply
    • 759 views
    • 
    • pbx support
    • January 11, 2011

25. Queue position announcement:

    By YSJ3010, January 10, 2011
    • 0 replies
    • 798 views
    • 
    • YSJ3010
    • January 10, 2011