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Agent Group Setup

Any setup questions related to Agent Group setup should be posted within this forum.

157 topics in this forum

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  1. Initial greetings

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    • 1,200 views
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    • 7,490 views
  2. Queue annoucements

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    • 629 views
  3. Queue Statistics

    • 3 replies
    • 834 views
  4. Showing correct called ID

    • 3 replies
    • 1,021 views
  5. Agent Queue Call Details

    • 3 replies
    • 1,998 views
  6. ring all

    • 3 replies
    • 678 views
  7. agent ringing timeout

    • 3 replies
    • 2,306 views
  8. Queue position announce

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    • 1,092 views
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    • 1,572 views
  9. Agent Group

    • 3 replies
    • 1,697 views
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    • 1,761 views
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    • 94 views
  10. Agent Call Position in Queue

    • 3 replies
    • 537 views
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