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Agent Group Setup

Any setup questions related to Agent Group setup should be posted within this forum.

157 topics in this forum

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  1. ANI in agent group

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  2. Agent Queue Statistics

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  3. queue messages

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    • 1,834 views
  4. Agent Queue Call Details

    • 3 replies
    • 1,998 views
  5. ACD Distribution Method

    • 15 replies
    • 5,746 views
    • 4 replies
    • 1,954 views
  6. Agent Group setup.

    • 2 replies
    • 1,913 views
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