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Can't change audio and web language to Greek in version 5


ndemou

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I want to have Greek web UI and audio prompts but I can't make it work in version 5 (was working fine for version 3 and 4).

 

I've tried switching the following settings to Greek:

1) System Settings -> Default IVR Language, Default Tone Language, Default Web Language

2) domain's general settings -> Default IVR language, Tone language, Default web language

3) extension settings -> IVR language

 

I've also tried upgrading the Greek language files from http://vodia.com/doc...ng_installation

 

I restarted the service after changing the settings and after upgrading.

 

The only thing that changed was that Greek is now pre-selected when I login. However the UI and the IVR prompts are English.

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  • 3 weeks later...

Update: we found out that some extensions do hear Greek audio prompts but it seems it has nothing to do with the settings -- at least not the settings that I know about:

1) System Settings -> Default IVR Language, Default Tone Language

2) domain's general settings -> Default IVR language, Tone language

3) extension settings -> IVR language

 

Am I missing something? (e.g. is there is any other setting I forgot about?)

BTW Should I split this post in two bug reports (Greek audio prompts -- Greek web language)?

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