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Is this about the From-header header setting? Next build will contain the anonymous header as well unless you just want to change the web page template yourself.

It's mostly about your personal preferences. Every OS has advantages, but the most important one is that you know how to operate the server. Yes Windows has some license costs, but Linux can be hard to manage unless you are fluent in bash & Co. It it does not work for you, you can just move the working directory from Linux to Windows and from Windows to Linux; the directories have the same format so you are not stuck with your choice.

Hello, we have a customer which needs to receive calls without inbound caller ID being displayed. This is the requirement, anything can be displayed but the name or the caller ID of the caller. I tried creating a separate trunk for this customer where i basically stripped everything and still no go. We use ThinQ/Commio as our trunk provider if that has any relevance. Has someone done this before? Dusan

Hi Everyone, I will be setting up some new servers for our hosted Vodia platform, mainly because recordings are piling up, and more disk space is needed. I have smaller Vodia systems on prem on windows, and have had a couple of 1000+ user multi-tenant setups, but most of our own systems are on Linux, Debian to be precise. Does anyone have any opinion about which platform they would use? I have Server 2022 licenses kicking around, so the license cost is not a factor. I figure ease of manageability is a huge plus on windows, but uptime and security may go to Linux as the winner. I am looking forward to hearing other peoples opinions on it! Thanks

Hi Team would like to update on this, there seems to be more issues: Sometimes I will get double toast notification on incoming calls, now the issue today is, there is no pop-ups on incoming calls on multiple workstations

Hi Matt, Thanks for letting us know. Looking into this right now

Version is 1.0.1 of the vodia phone 2 app. Playstore does not offer an update currently

By the way what version of the app is it? 1.0.0 had a problem. We are on version 1.0.2 but the phone must have already updated, but just checking.

I think this is very unlikely because dialing works perfect when i use the Groudwire App instead. This program also uses the native dialer. With this I can dial from either the contact app in the personal as in the work profile. Of course I enabled the option to enable the vodia App as a dialer account. I rather think this a problem with android 9. But the vodia app should work with android 9.

Just make sure your microsoft email is set for that user. Also there is sometimes the problem of router not connecting to IPv6 addresses which then takes 4 minutes or so to sign you in. If there is no problem with ipv6 connections then it should be immediate. Thanks.

Hmm I wonder if this could be one of those very rare Android phone or Vendor OS that does not allow the native dialer from other apps (which should be a no no but some of them do it). When you installed the app, did the phone take you to a screen called calling accounts where you had to turn on a switch for Vodia Phone 2? If it's available you should still be able to find it in the native dialer. In the native dialer, not the phone app, under setting then "other call settings" or "calls" (it's different with diff vendors), then Calling accounts, then active calling accounts, you should see Vodia Phone 2, turn it on to give Vodia app the permission to use the native app. But as I said this should have come up on initial install if your phone supported it, or on incoming call. You can also open a ticket so we could share info for a video call/screen share if you want. Thanks.

ok. yesterday i used the Vodiaphone, today I use the "vodiaphone 2". i dial from the number pad. Dialling from a contact of the phone directory will deliver the same result. The first dial will start the native dialer, it will show the dialling screen but there wont be any connection. Further attempts are then only the message about the application crash. The vodia-phone (not 2) will behave similar, however, Dialling from the number pad or from the phones directory will work. Mov 0250-1.m4v

Hi There we just moved to latest version and noticed that Incoming call pop up doesn't disappear after phone has been answered by someone else or has completed on another destination PBX v69.2.4 Windows app v.6.1.9 happens on multiple devices cheers Matt

Hmm it should just work. The user needs to have an email set for the account, but that's about it.

thanks, will attempt latest version again, I can see windows desktop app is performing better now, so hopefully we can finally transition

Hello, I am looking into testing the Sign in with Microsoft option for Vodia, is there a guide to getting this feature configured? It seems it doesn't work just trying to login and I'm not seeing any documentation available on docs.vodia.com. Thank you!

Not at the moment. We are looking into it. But trying to find out how to find a persons ticket, where the call should be logged?

That seems to be from the outside of the app? For now we want to see if you can access and dial the contacts from within the app. As you see in the attached image, the top tab says local contacts, those are local contacts shown within the app. Can you dial it from there in this phone model?

Could it be that it is a very long list. How many contacts are we talking about? If that is the case then we will have to maybe also replicate a huge local list as well (confirm if the list is in the thousands)? Thanks,

The oauth hubspot is supported only in v69. And v69.2.4 is pretty stable. But if they still want to stay with v68, then they can do it the old way with hubspot but have to create a private app (essentially integration) in Hubspot that uses the API key. You can open a ticket for further details if needed. Thanks,

It should be in 68.0.37.

Hmh, I dont have a ticket number. I did send the android logs to the german support. Here goes the video: I open the addressbook, open an entry, touch a number to dial. What is not in the video: If I restart everything, there will be no error message, instead, the system dialer will open, and it will show the number which should be dialled. Also, it looks like dialling is in progress (I could hang up), however no dialling will happen. After subsequent tries it behaves like in the video. Mov 0249.m4v

In the ticket system (or if yo prefer here), can you please upload a small video so we know exactly what we are talking about. Opening ticket is recommended (if you already have a ticket, you can give us the number ticket here), so we can properly follow through and maybe also get one of these exact phones to test. Thanks.

Generally speaking, when you set the log level to 9 for email it shows you what variables are available. Most emails are limited in what they have in terms of predefined variables. The queue statistics are a little bit more elaborated, maybe you can use them.

Should be there now.